Retail Customer Experience Specialist

Retail Customer Experience Specialist

Full-Time 31500 - 38500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Support store operations and create an amazing shopping experience for customers.
  • Company: Join The Good Guys, a leading retail brand with a focus on customer service.
  • Benefits: Flexible work options, competitive pay, and opportunities for growth.
  • Other info: Enjoy a dynamic work environment with plenty of learning opportunities.
  • Why this job: Be part of a team that values customer satisfaction and teamwork.
  • Qualifications: Great communication skills and a passion for helping others.

The predicted salary is between 31500 - 38500 $ per year.

The Good Guys is seeking a Customer Service Team Member to support store operations and deliver a sales-focused experience for customers across our store and channels.

Reporting to the Customer Service Manager, you will handle cash, enquiries, and promotional activities, while building product knowledge and contributing to a positive, high-service culture with flexible, hybrid options for eligible roles.

Retail Customer Experience Specialist employer: JB Hi-Fi & The Good Guys

The Good Guys in Canberra is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer excellence. With a strong focus on employee growth through comprehensive training programs and a commitment to fostering a positive sales environment, team members are empowered to reach their full potential while enjoying the benefits of a hybrid work model. Join us to be part of a dynamic team that values innovation and collaboration, making every day rewarding.

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Contact Details:

JB Hi-Fi & The Good Guys Recruitment Team

We think you need these skills to ace Retail Customer Experience Specialist

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Customer Service
Attention to Detail
Customer Service Skills