JB Hi-Fi Group is seeking a Returns Team Member 2IC to support the end-to-end service delivery for the Home Delivery Centre in Melbourne. The role involves managing escalated returns, exchanges, faulty item collection, and damage allowances.
You will backfill for the Team Leader, coach new members, and collaborate with stores to resolve queries while ensuring WHS compliance and accurate inventory records.
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Returns Team 2IC: Lead & Resolve (6am–2pm) in Melbourne employer: JB Hi-Fi & The Good Guys
The Good Guys in Canberra is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer excellence. With a strong focus on employee growth through comprehensive training programs and a commitment to fostering a positive sales environment, team members are empowered to reach their full potential while enjoying the benefits of a hybrid work model. Join us to be part of a dynamic team that values innovation and collaboration, making every day rewarding.
