The Good Guys is seeking a Returns Analyst to join the Customer Solutions – Post Sales Support team in Melbourne. You will improve the Gold Service Extras program's efficiency and reduce claims costs by investigating charges and coordinating with internal and external stakeholders.
Key tasks include reconciling Gold Service Extra costs, seeking appropriate reversals, and driving process improvements across internal teams such as Finance, Supply Chain and CRM. Hybrid work options are available.
Returns & Claims Analyst - Drive Cost Savings in Melbourne employer: JB Hi-Fi & The Good Guys
The Good Guys in Canberra is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer excellence. With a strong focus on employee growth through comprehensive training programs and a commitment to fostering a positive sales environment, team members are empowered to reach their full potential while enjoying the benefits of a hybrid work model. Join us to be part of a dynamic team that values innovation and collaboration, making every day rewarding.
