At a Glance
- Tasks: Build strong customer relationships and manage sales processes with a supportive team.
- Company: Join JB Hi-Fi, one of Australia's largest and most trusted retailers.
- Benefits: Enjoy competitive pay, fantastic discounts, and flexible working options.
- Other info: No weekend work, plus access to training and development programs.
- Why this job: Kickstart your sales career in a dynamic environment with growth opportunities.
- Qualifications: Strong communication skills and a passion for customer service are key.
The predicted salary is between 47250 - 57750 $ per year.
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
As an Inside Sales Account Manager within the JB Business Team, you'll deeply understand client needs, taking a leading role in seamless end-to-end service. This includes onboarding, accurate quoting, smooth ordering, and effective stock management via our vast supplier network. You'll also excel in the innovative JB Business e-commerce platform, boosting online transactions and earning a share in the resulting sales.
This entry-level support office opportunity is tailored for individuals who are enthusiastic about embarking on a journey or advancing in a sales career – irrespective of your background or prior experiences.
Key Responsibilities:
- Build strong customer relationships, providing comprehensive support to guide your clients
- Efficiently manage quoting, ordering stock, and key stakeholder relationships
- Utilize cold and warm calling for prospecting and lead generation
- Maintain thorough CRM records, enhancing pipeline visibility
- Collaborate closely with team members, suppliers, and customers for seamless operations
- Excel in email communication, engaging clients and stakeholders regularly
- Work autonomously while meeting business KPIs
- Develop accurate sales forecasts for strategic insights
The Inside Sales Account Manager role operates Monday to Friday (3 days in office 2 days' work from home), no weekend or evenings work!
Qualifications:
- Effective Communication: Excel in phone and email communication, and rapport-building
- Problem Solving and Initiative: Embrace feedback, creatively solve issues, and take calculated risks
- Salesforce CRM Mastery: Proficiently use Salesforce for leads, opportunities, and relationships
- Strong Analytical Skills: Interpret data and trends for informed decision-making
- Microsoft 365 Proficiency: Utilize Excel, Word, and more for productivity and collaboration
- Cold Calling Proficiency: Experience in Cold Calling and/or Call Centre roles is advantageous
- JB Hi-Fi Retail Experience: Prior experience or similar brand exposure advantageous
- Industry Experience: Prior Sales and Industry experience is advantageous
- LinkedIn Sales Navigator Experience: Prior experience with LinkedIn Sales Navigator is advantageous
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
Inside Sales Account Manager in Melbourne employer: JB Hi-Fi & The Good Guys
The Good Guys in Canberra is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer excellence. With a strong focus on employee growth through comprehensive training programs and a commitment to fostering a positive sales environment, team members are empowered to reach their full potential while enjoying the benefits of a hybrid work model. Join us to be part of a dynamic team that values innovation and collaboration, making every day rewarding.
