At a Glance
- Tasks: Coordinate operations to ensure exceptional customer service and maximise efficiency.
- Company: Join JB Hi-Fi, one of Australia's largest and most trusted retailers.
- Benefits: Enjoy competitive pay, discounts, and access to wellbeing resources.
- Other info: Great career growth opportunities and a commitment to sustainability.
- Why this job: Be part of a dynamic team that values creativity and celebrates diversity.
- Qualifications: Retail experience and strong multitasking skills are a plus.
The predicted salary is between 56700 - 69300 $ per year.
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
As an Operations Coordinator, you will contribute to the continued delivery of exceptional customer service, maximise profitability and enhance efficiency through the Operations Team. You will deliver operational excellence by ensuring policies and procedures are followed, compliance is ensured, and efficiency is maximised.
- Prioritising tasks and coordinating the operations team to operate a highly efficient back of house, adhering to procedural control measures.
- Stocking flow including inbound goods and processing, returns processing, transfers, invoice management, etc.
- Providing excellent customer service and effectively handling customer complaints and queries.
- Ensuring all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery, and incident reporting.
Qualifications:
- An individual who loves working in a casual fun atmosphere.
- You thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc).
- Strong multi-tasking skills, coupled with your keen eye for detail.
- Understanding of inventory management and processes.
- Build and maintain external and internal stakeholder relationships.
- Solid customer service skills that will create raving reviews.
JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
Operations Coordinator employer: JB Hi-Fi Limited
At JB Hi-Fi, we pride ourselves on being more than just a retailer; we foster a vibrant and inclusive work culture where creativity thrives and every team member's contribution is valued. With competitive remuneration, extensive training opportunities, and fantastic employee benefits including discounts and wellbeing resources, we empower our Sales Managers to lead dynamic teams while enjoying a fulfilling career in a fast-paced environment. Join us in making a positive impact in the community through our Helping Hands program and be part of our commitment to sustainability as we strive for net zero carbon emissions by 2030.
