Senior Customer Success Manager - Enterprise SaaS (AU)

Senior Customer Success Manager - Enterprise SaaS (AU)

Full-Time On-site
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Spellbook is seeking a proactive Senior Customer Success Manager to drive success for mid-market and enterprise clients in Australia. You will be the first CSM in the region, paving the way as we expand our business.

The ideal candidate is experienced in SaaS customer success, skilled at managing objections, and passionate about delivering measurable value to clients. You will onboard customers, conduct QBRs, demonstrate ROI, manage renewals and upsell opportunities, and collaborate with support

Senior Customer Success Manager - Enterprise SaaS (AU) employer: Jaide Health

At AlayaCare, we pride ourselves on being an exceptional employer that values innovation and purpose-driven work. Located in the vibrant Melbourne CBD, our hybrid work model promotes a healthy work-life balance while offering competitive salaries, generous wellness benefits, and a collaborative culture that fosters employee growth and inclusivity. Join us to make a meaningful impact in the aged and disability care sector while enjoying the unique advantages of working in a fast-paced SaaS environment.

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Contact Details:

Jaide Health Recruitment Team