At a Glance
- Tasks: Diagnose and repair motorbikes while providing top-notch customer service.
- Company: Shepparton Motorcycles, a vibrant hub for bike enthusiasts.
- Benefits: Competitive pay, hands-on experience, and a supportive team environment.
- Other info: Fast-paced workplace with opportunities for growth and learning.
- Why this job: Join a passionate team and fuel your love for motorbikes every day.
- Qualifications: Experience in customer service and a knack for mechanics.
The predicted salary is between 40500 - 49500 $ per year.
Providing professional and courteous customer service to our motorcycle owners.
Accurately diagnosing and estimating repair costs for motorcycle servicing and maintenance.
Communicating with customers to provide regular updates on the status of their motorcycle repairs.
Efficiently processing warranty claims and liaising with manufacturers to ensure timely resolution.
Maintaining detailed records of all service and warranty work performed.
Parts interpretation.
Supporting the wider service and parts team as needed to ensure smooth operations.
- Proven experience in a similar customer-facing role.
- Excellent communication and interpersonal skills to effectively liaise with customers and colleagues.
- Proficiency in Microsoft Office suite and experience with warranty claims management software.
- A keen eye for detail and the ability to work efficiently in a fast-paced environment.
- A passion for providing exceptional customer service and a commitment to continuous improvement.
Motorbike Mechanic – Shepparton employer: Jacob Group
Joining Hertz as a Branch Manager in Dubbo means becoming part of a globally recognised brand that values exceptional talent and fosters a culture of growth and stability. With a strong focus on employee development, you will have access to numerous career advancement opportunities while enjoying a supportive work environment that encourages teamwork and innovation. Located in the heart of Central West NSW, this role not only offers competitive benefits but also the chance to make a significant impact in a thriving community.
