At a Glance
- Tasks: Provide friendly service, manage enquiries, and support community events.
- Company: Join a growing retirement community in North Rothbury.
- Benefits: Flexible part-time hours with a supportive team environment.
- Other info: Opportunity for occasional weekend work for special events.
- Why this job: Make a difference in residents' lives while gaining valuable experience.
- Qualifications: Strong communication and customer service skills required.
The predicted salary is between 18900 - 23100 $ per year.
J and G Knowles and Associates Pty Ltd – North Rothbury NSW
Working closely with our Sales & Lifestyle Manager and wider team, you'll enjoy a varied role combining customer service, village administration, resident experience and sales support.
One day you could be welcoming prospective residents and showing them through their future home; the next, coordinating service bookings, supporting a community event or following up maintenance requests.
The role offers 25 hours per week.
Monday to Friday: 9.15am - 2.45pm (30-minute lunch break).
Key responsibilities
- Providing friendly, responsive service to residents, families and visitors.
- Managing property enquiries, building relationships with prospective residents and conducting village tours.
- Following up sales opportunities and maintaining accurate prospect records.
- Supporting maintenance administration, contractor bookings and outstanding work.
- Assisting with property inspections, handovers, move-ins and departures.
- Helping coordinate resident services, events and communications.
- Keeping village records, correspondence and documentation organised and current.
- Occasional weekend work may be required for essential events or operational needs.
About you
- You're a confident communicator who makes people feel welcome and follows through on commitments.
- Strong customer service and administration skills.
- Confidence using Microsoft Office, Teams, Share Point and learning new systems.
- Excellent organisation, attention to detail and the ability to manage competing priorities.
- A proactive approach to enquiries, opportunities and problem-solving.
- A warm, professional manner and a genuine interest in supporting and assisting people.
About us
Green Ridge Hunter Valley, by Sencia, is a growing retirement community in North Rothbury.
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Part-time Village Administration & Sales Support employer: J and G Knowles and Associates Pty Ltd
J and G Knowles and Associates Pty Ltd offers a supportive work environment with opportunities for professional growth in the construction and resident services sectors. The company values clear communication and teamwork, ensuring that employees can thrive while contributing to meaningful projects. With a focus on safety and customer service, employees can expect a rewarding experience in their roles.
Contact Details:
J and G Knowles and Associates Pty Ltd Recruitment Team
