About the opportunity
Our Customer Service team sits at the centre of IXOM's complex supply chain and logistics operation and is critical to how we serve our customers every day.
From day one, you'll receive strong onboarding, hands‐on training and ongoing support, giving you exposure to how a large, global supply chain operates end to end—from customer demand through to planning, logistics and delivery.
This is not a traditional call‐centre role. You'll work closely with supply chain, logistics, planning and commercial teams to resolve real operational challenges and build skills that will support your future career progression.
This role is designed as a career foundation for people who want to learn quickly, gain exposure across the business and grow their career within IXOM.
Who We're Looking For
We're open to candidates from a range of backgrounds — what matters most is attitude, energy and potential.
- A recent graduate, particularly in supply chain, logistics or business studies
- An experienced customer service professional ready for the next step
- Early in your career and looking for a role with clear progression opportunities
You'll bring:
- Strong communication and organisational skills
- A proactive, solutions‐focused mindset
- The ability to work in a fast‐paced environment
- Attention to detail and strong time‐management skills
- A collaborative, team‐oriented approach
- Confidence communicating with customers by phone or email
Supply chain qualifications or experience are advantageous but not essential—the right attitude and willingness to learn are what matter most.
What we offer:
- Competitive salary and global organisation benefits
- Structured training and development from day one
- Clear internal career pathways and promotion opportunities
- Education assistance and learning resources
- Flexible working arrangements where possible
- Health, wellbeing and employee assistance programs
- A genuinely inclusive and supportive culture
Customer Service Representative employer: IXOM
IXOM is an exceptional employer, offering a dynamic role as a Technical Account Manager where you can leverage your technical expertise while fostering strong relationships with some of Victoria's largest dairy and food manufacturers. With flexible working arrangements, a supportive national team, and clear pathways for career development, IXOM cultivates an inclusive and collaborative culture that empowers employees to thrive in their roles and contribute to meaningful solutions in the industry.
