IWG plc in Australia is seeking a Customer Services Manager to lead a centre with autonomy and responsibility for its performance. You will manage on-site operations, address challenges, showcase the centre to prospects, upsell to current customers, and ensure exceptional service that turns guests into brand ambassadors.
Ideal candidates will bring a passion for customer-focused growth, ownership and resilience, with a track record of delivering against targets in a small team environment.
Center Manager – Customer Experience & Growth in Kingston employer: IWG plc
At IWG, we pride ourselves on being an exceptional employer, offering a dynamic and rewarding environment for our Customer Service Managers. With a strong focus on employee growth, we provide comprehensive training, generous incentives, and flexible benefits that cater to your wellbeing. Join us in a vibrant workplace where your passion and drive can flourish, and where every team member is empowered to make a real impact in delivering world-class service.
