Account Manager

Job Type: Permanent - Full Time

Location: Richmond VIC

Job Category: Customer Service,Marketing,Other,Sales

We’re looking for a proactive and organised Account Executive Retail, Print & POS to join our CCIS Contracts VIC team in Richmond.

This is a fantastic opportunity to work with some of Australia’s leading retail brands, supporting the delivery of retail marketing campaigns, point-of-sale (POS) materials, visual merchandising programs and print communications.

You’ll be part of a collaborative, high-performing team, working closely with clients, creative studios, production teams and suppliers to bring campaigns to life in-store.

Job Description

The Opportunity

As part of our National Account Service team, you'll play an important role in coordinating retail marketing and print production projects from initial brief through to production, fulfilment and national distribution.

You’ll support the day-to-day management of client accounts, help keep projects on track and ensure campaigns are delivered accurately, on time and to the highest quality standards.

This role is ideal for someone with experience in retail marketing, print production, POS, visual merchandising or account coordination who enjoys working across multiple projects in a fast-paced environment.

What You'll Be Doing

• Coordinate retail marketing, print, POS and visual merchandising campaigns from brief through to delivery.
• Support day-to-day client relationships, responding to enquiries and managing project requirements.
• Work closely with creative, production, warehouse and logistics teams to deliver successful campaigns.
• Coordinate artwork approvals, production schedules, campaign rollouts and distribution.
• Liaise with suppliers and internal stakeholders to manage timelines, specifications and deliverables.
• Assist with quotations, job management, invoicing and reporting.
• Monitor project milestones, identify potential issues and help resolve challenges.
• Support inventory management, kitting, fulfilment and distribution of retail marketing materials.
• Maintain accurate project records and job information across internal systems.
• Identify opportunities to improve processes, efficiencies and client service.

Desired Skills And Experience

What We're Looking For

• Experience in account coordination, retail marketing, print production, POS, visual merchandising or a related industry.
• Strong organisational skills with the ability to manage multiple projects and competing deadlines.
• Excellent communication skills and confidence working with clients, suppliers and internal teams.
• High attention to detail and a proactive, solutions-focused approach.
• An understanding of print production processes, artwork approvals or retail campaign execution would be advantageous.
• Confidence using Microsoft Office and project or job management systems.
• A positive, collaborative attitude and willingness to learn and grow.

This is an exciting opportunity to build your experience across retail marketing, point-of-sale, print production and visual communications while supporting campaigns for some of Australia's leading retail brands.

If you enjoy a fast-paced environment, take pride in being organised and detail-oriented, and love seeing projects come to life in-store, this role offers excellent exposure, learning opportunities and career development within one of Australia's leading marketing communications businesses.

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