At a Glance
- Tasks: Provide top-notch customer service and manage client appointments efficiently.
- Company: Join a leading organisation dedicated to improving Indigenous health.
- Benefits: Competitive salary, in-house training, and wellness activities.
- Other info: Be part of a diverse team focused on holistic health and wellbeing.
- Why this job: Make a real difference in the lives of Aboriginal and Torres Strait Islander communities.
- Qualifications: Must be an Aboriginal or Torres Strait Islander person with relevant checks.
The predicted salary is between 59400 - 72600 $ per year.
Join an Organisation dedicated to Closing the Gap in Indigenous Health. To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
Moreton ATSICHS operates a growing network of healthcare clinics for local Aboriginal and Torres Strait Islander people. Our model of care provides holistic health and wellbeing services to support our Community across their lifespan. We bring together primary care, allied health, dental, mental health and wellbeing, maternity and early childhood, disability services, specialist services, and aged care as one team focused on clients’ individual needs and goals.
As Medical Receptionist – MATSICHS, your role is responsible for provision of a high standard of customer service, effective and efficient administration of client appointments, client data and client claims processing; plus, the provision of general administrative support to the Clinic Team. The position will actively contribute to the achievement of the Clinics business objectives, including increased practice patient numbers, attendance rates and billings.
Your day to day duties may include:
- Adhere to practices to achieve high booking and attendance rates, including checking time requirements for each appointment, coordinating daily lists, ringing patients to confirm attendance, managing changes and follow up appointments, monitoring and managing patient flow/wait times within the day.
- Prepare for daily appointments by providing the client files and relevant materials available to clinic health professionals and visiting health professionals.
- Provision of client services to all clients to the clinic including allied health and specialist health services, i.e. General, Family and Child Health, Podiatry, Optometry.
- PIP, Medicare Claims and Work-cover claims are processed in accurate and timely fashion.
- Claims are reconciled against received income and errors/discrepancies followed up.
To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
Current Criminal History Check. Current C Class Drivers Licence (QLD). Current Working with Children’s Check (Qld Blue Card). Current CPR Certificate.
At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.
Work as a valued member of a multi-disciplinary team to improve the health outcomes of Aboriginal and Torres Strait Islander clients. We are a diverse and inclusive workplace that invites applications from all people. Be part of Australia’s largest community controlled Aboriginal Health Service. Access to “Growing Our Own Opportunities” through in-house training and programs. Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies. Competitive salary plus salary sacrifices of $15,899.
Demonstrated commitment to creating culturally safe environments where children and young people are respected, heard, and protected against harm.
Medical Receptionist – Caboolture employer: IUIH Institute for Urban Indigenous Health
IUIH is an exceptional employer dedicated to improving the health and wellbeing of Aboriginal and Torres Strait Islander communities in Caboolture. With a strong focus on employee growth through in-house training and wellness activities, we foster a diverse and inclusive work culture where every team member is valued. Join us to make a meaningful impact while enjoying competitive salaries and unique benefits that support your professional journey.
Contact Details:
IUIH Institute for Urban Indigenous Health Recruitment Team
