At a Glance
- Tasks: Lead a dynamic Helpdesk team and deliver top-notch software training.
- Company: Join ITW Construction Products, a leader in the construction industry.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Based in Melbourne, with opportunities for professional development.
- Why this job: Make a real difference in customer experience and team development.
- Qualifications: Leadership experience in customer support and excellent communication skills.
The predicted salary is between 63000 - 77000 $ per year.
ITW Construction Products Asia Pacific is seeking a Helpdesk & Training Team Lead to join the Offsite business in Melbourne, based in Dandenong.
You will lead the Software Support (Helpdesk) team and oversee high-quality software training delivery.
The role focuses on improving customer experience, support performance, and team development across our customer base.
The ideal candidate has leadership experience in customer support, strong communication skills and a customer-focused mindset, with
Hybrid Helpdesk & Training Team Lead - Customer Impact in Dandenong employer: ITW Performance Polymers
ITW Construction Products Asia Pacific is an exceptional employer, offering a dynamic work environment where quality and safety are paramount. With a strong focus on employee growth, you will have the opportunity to mentor a dedicated team while leading critical quality processes across Australia and New Zealand. Our collaborative culture fosters continuous improvement, ensuring that every team member contributes to our mission of excellence in the construction industry.
