At a Glance
- Tasks: Provide Break & Fix support for networking and infrastructure incidents in enterprise environments.
- Company: Join a dynamic team focused on cutting-edge technology solutions.
- Benefits: Freelance flexibility, competitive pay, and opportunities to enhance your skills.
- Other info: Work in a fast-paced environment with opportunities for professional growth.
- Why this job: Make a real impact by solving complex tech issues and supporting global teams.
- Qualifications: 5+ years in IT support, strong Nutanix and networking skills, CCNA certified.
The predicted salary is between 54 - 66 $ per hour.
Priority: Low
Requirements: ID/ Passport/ valid work permit and CCNA Certification
Role Overview
We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments.
This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism.
The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency.
Key Responsibilities
- * Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents.
- * Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
- * Perform system upgrades, patching, and lifecycle management activities.
- * Troubleshoot and resolve hardware, software, virtualization, and network issues.
- * Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.
- * Implement and support backup and disaster recovery solutions.
- * Respond to critical incidents and service requests within agreed response times.
- * Collaborate with global and regional teams on infrastructure and cloud-related projects.
- * Maintain accurate technical documentation, incident reports, and service records.
- * Ensure professional interaction with end users, stakeholders, and customers at all times.
- Required Skills & Experience
- * Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
- * Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism).
- * Experience supporting VMware and/or Hyper-V environments.
- * Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.
- * Proven experience providing Break & Fix support in enterprise environments.
- * Ability to diagnose and resolve complex infrastructure and networking issues.
- * Experience with backup and disaster recovery solutions.
- * Scripting experience with Power Shell and/or Python is advantageous.
- Mandatory Requirements
- * Fluent English & Local communication skills (spoken and written).
- Preferred Qualifications
- * Nutanix Certification
- * Experience with cloud platforms such as AWS, Azure, or GCP.
- Soft Skills
- * Strong professionalism and customer-facing skills.
- * Ability to remain calm and effective during critical incidents.
- * Proactive problem-solving mindset.
- * Strong organizational and time-management skills.
- * Ability to work collaboratively within distributed teams.
- * Commitment to delivering high-quality technical support and customer satisfaction.
- #J-18808-Ljbffr
Nutanix Engineer / Networking IT Support Engineer in Canberra employer: ITProposal
As a Nutanix Engineer / Networking IT Support Engineer, you will join a dynamic and supportive work environment that values technical expertise and customer service excellence. Our freelance, on-call role offers flexibility and the opportunity to work with cutting-edge technologies while collaborating with global teams. We prioritise employee growth through continuous learning and provide a culture that encourages innovation and professional development.
