At a Glance
- Tasks: Provide Break & Fix support for networking and infrastructure incidents.
- Company: Join a dynamic team in a freelance role with global reach.
- Benefits: Flexible on-call work, gain hands-on experience, and enhance your skills.
- Other info: Collaborate with global teams and enjoy professional growth opportunities.
- Why this job: Make a real impact by solving complex tech challenges in enterprise environments.
- Qualifications: 5+ years in IT support, CCNA certified, and strong Nutanix knowledge.
The predicted salary is between 62100 - 75900 $ per year.
- Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)
- Priority: Low
Requirements: ID/ Passport/ valid work permit and CCNA Certification
Role Overview
We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments.
This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism.
The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency.
Key Responsibilities
- Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents.
- Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
- Perform system upgrades, patching, and lifecycle management activities.
- Troubleshoot and resolve hardware, software, virtualization, and network issues.
- Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.
- Implement and support backup and disaster recovery solutions.
- Respond to critical incidents and service requests within agreed response times.
- Collaborate with global and regional teams on infrastructure and cloud-related projects.
- Maintain accurate technical documentation, incident reports, and service records.
- Ensure professional interaction with end users, stakeholders, and customers at all times.
- Required Skills & Experience
- Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
- Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism).
- Experience supporting VMware and/or Hyper-V environments.
- Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.
- Proven experience providing Break & Fix support in enterprise environments.
- Ability to diagnose and resolve complex infrastructure and networking issues.
- Experience with backup and disaster recovery solutions.
- Scripting experience with Power Shell and/or Python is advantageous.
- Mandatory Requirements
- CCNA Certification (Cisco Certified Network Associate)
- Preferred Qualifications
- Nutanix Certification
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Soft Skills
- Strong professionalism and customer-facing skills.
- Ability to remain calm and effective during critical incidents.
- Proactive problem-solving mindset.
- Strong organizational and time-management skills.
- Ability to work collaboratively within distributed teams.
- Commitment to delivering high-quality technical support and customer satisfaction.
- #J-18808-Ljbffr
Nutanix Engineer / Networking IT Support Engineer in Canberra employer: ITProposal
As a Nutanix Engineer / Networking IT Support Engineer, you will join a dynamic team that values innovation and excellence in customer service. Our freelance, on-call role offers flexibility and the opportunity to work with cutting-edge technologies in a supportive environment that fosters professional growth and collaboration. With a commitment to maintaining high standards and providing meaningful support, we ensure our employees are equipped with the tools and resources needed to thrive in their careers.
