At a Glance
- Tasks: Support and manage complex SAP landscapes while ensuring system stability and performance.
- Company: Join a high-performing Platform Support team in a dynamic environment.
- Benefits: Competitive salary, professional development, and collaborative culture.
- Other info: Ideal for those seeking growth in a large corporate environment.
- Why this job: Make a real impact by optimising SAP systems and collaborating with diverse teams.
- Qualifications: 8+ years of SAP BASIS experience and strong problem-solving skills.
The predicted salary is between 63000 - 77000 $ per year.
We're looking for a skilled SAP BASIS Administrator to join a high-performing Platform Support team.
In this key role, you will play a critical role in ensuring system stability, security, and performance of the SAP landscape through expert administration, proactive monitoring, and close collaboration with internal and external stakeholders.
Reporting to the Senior ERP Manager, you will manage and support a complex SAP landscape SAP ECC, CRM, Net Weaver Gateway, SAP Java, SAP BTP, SAP HCM and SAP ECP.
Your responsibilities will include but not be limited to
- SAP Landscape Support
- Provide end-to-end support for SAP ECC, CRM, Net Weaver Gateway, SAP Java, SAP BTP, SAP HCM and SAP ECP.
- Act as the technical liaison regarding platform issues and user support
- Manage Transport Management System across Dev, QA, and Prod environments.
- Manage Data and Document Archiving in SAP systems
- Resolve issues including job failures, system dumps, login errors, and performance bottlenecks.
- Maintain RFC destinations, web services, SSL/SAML/SSO setups, and SAP certificate renewals.
- Manage incidents and service requests, ensuring SLA adherence.
- Apply SAP Notes, coordinate with SAP support for escalations and patch deployments.
- Document system configurations, procedures, and support audit compliance.
- Stakeholder Collaboration & Availability
- Collaborate with infrastructure, network, security, application teams and AMS providers.
About you
We're seeking someone with an analytical mindset, attention to detail, and a proactive approach to problem-solving.
To be successful in this role, you will have highly developed interpersonal and communication skills, with strong customer focus and ability to understand issues, manage expectations, gain agreement, and resolve conflicts.
In addition, you will have
- Extensive SAP BASIS Experience (8+ years) - Proven track record managing SAP ECC, CRM, Net Weaver Gateway, SAP Java, SAP BTP, SAP HCM and SAP ECP landscapes
- Transport Management and System Upgrades – Expertise in TMS, system refreshes, kernel upgrades, and patching.
- System Monitoring and Troubleshooting - Ability to proactively monitor and resolve issues (job failures, dumps, RFC errors, performance bottlenecks).
- Incident and Change Management - Skilled in using ITSM tools for managing tickets, changes, and documentation.
- Desirable: SAP Basis Certification/s and familiarity with the retail IT environment and the associated business-technology issues, ideally in a large corporate environment.
SAP Basis Administrator employer: ITC Infotech
As a Salesforce Consultant in Melbourne, you will thrive in a dynamic work culture that prioritises collaboration and innovation. The company offers extensive employee growth opportunities through ongoing training and mentorship, ensuring you stay at the forefront of Salesforce technology. With a commitment to best practices and a supportive environment, this role not only allows you to make a meaningful impact on client solutions but also fosters your professional development in a vibrant city known for its diverse tech landscape.
