Senior IT Service Desk Engineer – Hybrid Onsite in Sydney

Senior IT Service Desk Engineer – Hybrid Onsite in Sydney

Sydney Full-Time 72000 - 88000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide top-notch IT support to employees and vendors, solving issues via various channels.
  • Company: Join IT Integrity, a leader in delivering exceptional tech support.
  • Benefits: Enjoy hybrid work flexibility, competitive pay, and a supportive team environment.
  • Other info: Work in vibrant Sydney or Melbourne with opportunities for growth.
  • Why this job: Make a real difference by helping others with their tech challenges every day.
  • Qualifications: 5+ years of IT support experience and a passion for customer service.

The predicted salary is between 72000 - 88000 $ per year.

IT Integrity is seeking a hands-on Technical Support Analyst to deliver high-quality 1st and 2nd line IT support to employees and vendors.

You will respond to requests via phone, email, remote and in person, resolving issues in line with service levels.

The role requires at least 5 years' experience, with a minimum of three days per week onsite, and a proactive, customer-focused approach.

Hybrid work is available in Sydney or Melbourne to support business operations.

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Senior IT Service Desk Engineer – Hybrid Onsite in Sydney employer: IT Integrity

IT Integrity is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With over 20 years of experience in technology strategy and a commitment to client success, employees are empowered to take on diverse projects across various industries, ensuring meaningful contributions to both their professional journey and the community. Located in Brisbane, the company fosters strong relationships with industry leaders, providing unique opportunities for networking and career advancement.

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Contact Details:

IT Integrity Recruitment Team

We think you need these skills to ace Senior IT Service Desk Engineer – Hybrid Onsite in Sydney

Technical Support
1st Line Support
2nd Line Support
Customer-Focused Approach
Problem Resolution
Communication Skills
Remote Support