IT Alliance seeks a Service Desk Analyst for a Federal Government client in Canberra. You will provide first‐line investigation and diagnosis, promptly allocate unresolved issues, and ensure documentation is accessible for the support team.
You will apply established standards to track, monitor, report, resolve or elevate issues, determine compliance with directives, and support quality control activities. We welcome applicants with disability and can arrange special assistance on request.
Canberra Government Service Desk Analyst — 1st Line Support employer: IT Alliance
IT Alliance is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Canberra and Adelaide. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, all while contributing to meaningful projects that enhance national security through cutting-edge technology. Join us to be part of a team that values your expertise and fosters growth in a supportive environment.
