Senior ServiceNow Software Developer

Senior ServiceNow Software Developer

Full-Time On-site
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One of our leading federal govt clients is seeking to engage Senior ServiceNow Software Developer for Canberra/Adelaide (Hybrid working).

Please note candidate must have NV1 Security clearance.

Extension term: 12 months

Location of work: Canberra / Adelaide

Working arrangements: Hybrid

Key duties and responsibilities

  • Develop, configure, and customise the ServiceNow platform to meet business requirements.
  • Collaborate with cross-functional teams to identify and prioritise business requirements.
  • Assess platform requirements from business areas; explore/research/test ServiceNow out‑of‑the‑box capability to exhaust ServiceNow existing application options before progressing with custom builds.
  • Conduct code reviews and perform quality control checks as part of every project to guarantee maximum efficiency and productivity.
  • Develop scoped applications, flows, scripts and other UI elements in relation to custom solutions and out‑of‑the‑box enhancements in the ServiceNow platform.
  • Provide guidance and expertise in relation to platform growth and development, in close collaboration with the ServiceNow technical lead and development team.
  • Conduct ServiceNow solution demonstrations and/or presentations for agency business teams and other key stakeholders.
  • Debug and fix technical problems.
  • Produce and run test cases to guarantee software quality.
  • Document code and application functionality (i.e. drafting Functional Design Specification documentation).
  • Stay abreast of emerging trends and technologies in ServiceNow development to ensure project success.
  • Conduct knowledge transfer on administration and development within the Service Now platform within the team.

Qualifications

  • Minimum 3+ years’ experience in ServiceNow development
  • Minimum ServiceNow CSA (Certified Systems Administrator) essential
  • Proficiency with ServiceNow development, such as scripting, workflows, and integrations
  • Proficiency and demonstrated experience with ServiceNow out‑of‑the‑box application configuration
  • Proven problem‑solving and analytical abilities, including the ability to develop innovative solutions and form sound judgments
  • Strong interpersonal skills, with the ability to liaise effectively with stakeholders both verbally and in writing, and a proven capability to work independently as well as collaboratively

Desirable

  • ServiceNow CIS (Certified Implementation Specialist) or greater
  • Experience with software development methodologies such as Agile or Waterfall
  • Familiarity and/or training with IT Service Management (ITSM) and IT Operations Management (ITOM) processes
  • Familiarity, experience and/or training with ServiceNow Procurement related applications and/or development of Procurement workflow

Application details

If you would like to apply for the above role, then please send your updated CV with Cover Letter to rahul.sharma@italliance.com.au

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Senior ServiceNow Software Developer employer: IT Alliance Australia

As a Senior Developer with our Federal Government client, you will thrive in a supportive and inclusive work environment that values diversity and encourages professional growth. With opportunities for skill enhancement and career advancement, you'll be part of a team dedicated to delivering high-quality software solutions while enjoying the benefits of working in vibrant cities like Canberra, Brisbane, Melbourne, and Adelaide. Join us to make a meaningful impact in the public sector while enjoying a balanced work-life culture.

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Contact Details:

IT Alliance Australia Recruitment Team