At a Glance
- Tasks: Lead a team in optimising Windows desktop environments and troubleshoot technical issues.
- Company: Join a federal government client with a focus on innovative IT solutions.
- Benefits: Enjoy a competitive salary, hybrid work options, and professional growth opportunities.
- Other info: Dynamic role with opportunities for career advancement and skill development.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive environment.
- Qualifications: 5+ years in IT, strong communication skills, and experience with Windows desktop systems.
The predicted salary is between 130 - 175 $ per hour.
One of our federal Government clients is seeking to engage a Senior EUC Windows Desktop Engineer/Senior EUC Technical / Team Lead for Canberra location. Please note the candidate must have NV1 or higher Security clearance.
Extension term: 24 months
Location of work: ACT
Working arrangements: Hybrid
Overview: The successful applicant will have well-developed technical skills and experience with Windows desktop environments that are both physical and virtual, excellent written and oral communication, strong analytical and troubleshooting skills, and the ability to manage a small technical team. The role is required to maintain a strong customer service focus supporting a broad range of technical services to the client and its stakeholders. The role has a requirement to participate in the team’s on-call roster and involves some after-hours work and travel requirements from time to time. It is preferred that the successful candidate has a minimum of 5 years’ experience in similar roles.
Key duties and responsibilities:
- Provide technical expertise and guidance to junior engineers and cross-functional teams, including supporting program objectives and business outcomes.
- Develop and implement strategies for system enhancements, optimisation, and scalability.
- Troubleshoot and resolve escalated technical issues, ensuring minimal downtime and maximum system reliability.
- Conduct thorough evaluations of new technologies and solutions, recommending and implementing those that align with business objectives.
- Provide leadership to the EUC team, as well as the broader IT Operations Unit.
- Collaborate with stakeholders to define system requirements and design solutions that meet their needs.
- Create and maintain comprehensive documentation for systems, processes, and procedures.
- Manage allocated workload and duties on a day-to-day basis.
- Manage the delivery, support, and maintenance for the Windows desktop environment.
- Package and deploy software and upgrades.
Desirable Qualifications / Experience:
- Experience administering a secured End User Computing environment.
- Experience building, deploying, and managing physical and virtual desktop SOEs.
- Experience with Microsoft Configuration Manager Current Branch and Intune.
- Experience with Active Directory and Group Policy.
- Experience with Azure Virtual Desktop and VMware virtual machines.
- Experience with application packaging.
- Experience in managing IT technical staff.
- Strong scripting in PowerShell, VBScript, and Batch.
- Strong analytical and troubleshooting skills.
- Excellent communication skills (both written and spoken).
Applicants should have tertiary or industry qualifications in Information Technology and/or equivalent relevant experience.
Essential criteria:
- Demonstrated Federal government experience and/or work examples:
- Design, implementation, and support of the following technologies – M365/O365, MS Azure, Intune, MS Windows Server, Active Directory / Group Policy, Microsoft Configuration Manager.
- Senior or equivalent skills in PowerShell and other scripting languages.
- Packaging and deployment of software and upgrades.
- Management of End User Computing or technical teams, with the ability to collaborate with various ICT, business, and external suppliers to deliver positive ICT outcomes, and support capability uplift of APS technical staff.
If you would like to apply for the above role, then please send your updated resume with Cover Letter to rahul.sharma@italliance.com.au
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology
Industries: Staffing and Recruiting
Senior EUC - Windows Desktop Engineer / Senior EUC Technical / Team Lead employer: IT Alliance Australia
As a Senior Developer with our Federal Government client, you will thrive in a supportive and inclusive work environment that values diversity and encourages professional growth. With opportunities for skill enhancement and career advancement, you'll be part of a team dedicated to delivering high-quality software solutions while enjoying the benefits of working in vibrant cities like Canberra, Brisbane, Melbourne, and Adelaide. Join us to make a meaningful impact in the public sector while enjoying a balanced work-life culture.
