At a Glance
- Tasks: Be the friendly face of our office, managing reception and supporting daily operations.
- Company: Join a dynamic team at ISS, focused on delivering exceptional service.
- Benefits: Flexible part-time hours, professional development opportunities, and a vibrant work environment.
- Other info: Perfect role for students looking to gain valuable office experience.
- Why this job: Make a difference by enhancing the experience for visitors and employees every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 15.3 - 18.7 $ per hour.
Job no
541052
Work type
Part time
Location
Melbourne
Categories
Administration & Office Support
The purpose of this role is to provide ISS customers, visitors and employees with a high-quality front-of-house and business support experience. The role combines
Concierge
Reception responsibilities with office coordination activities.
The incumbent is responsible for delivering professional reception services while also providing structured, ongoing administrative support to the Melbourne office and selected business stakeholders.
The Concierge and Office Coordinator support occupants, manage services, and enhance the overall experience, safety, and efficiency of the building.
Some responsibilities of the role include but not limited to
- Act as the first point of contact for all visitors, employees, contractors and suppliers, ensuring a professional, welcoming experience.
- Always maintain reception and concierge areas to a high presentation standard.
- Manage shared inboxes, responding promptly and professionally.
- Manage meeting room bookings, visitor arrivals, and escorting of visitors and contractors as required.
- Coordinate incoming and outgoing mail, couriers and deliveries.
- Issue, manage and deactivate staff and visitor access cards and keys.
- Arrange local transport for staff and visitors when required.
- Support day-to-day office operations including catering coordination for meetings and internal events.
- Coordinate business and office travel bookings, including liaison with travel providers and resolving booking issues and provide support as required.
- Process invoices and expense documentation through ISS systems (e. g. Coupa, Navision)
- Create and manage purchase orders within delegated limits and in line with ISS finance procedures.
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Front Desk & Office Operations Coordinator in Melbourne employer: ISS Global
At ISS, we pride ourselves on being an exceptional employer, offering a competitive salary package and extensive career development opportunities within a global organisation. Our supportive and collaborative team culture fosters employee engagement and wellbeing, while our commitment to inclusion and diversity ensures that every individual is valued and respected. Join us in Campbellfield and be part of a respected market leader in facilities management, where your contributions will make a meaningful impact.
