At a Glance
- Tasks: Be the friendly face of our office while managing admin tasks and enhancing visitor experiences.
- Company: Join a dynamic team at ISS, known for its supportive and professional environment.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Perfect role for students looking to gain valuable experience in a vibrant workplace.
- Why this job: Make a difference by creating welcoming experiences for visitors and supporting your team.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 19.8 - 24.2 $ per hour.
The purpose of this role is to provide ISS customers, visitors and employees with a high-quality front-of-house and business support experience. The role combines Concierge / Reception responsibilities with office coordination activities. The incumbent is responsible for delivering professional reception services while also providing structured, ongoing administrative support to the Melbourne office and selected business stakeholders. The Concierge and Office Coordinator support occupants, manage services, and enhance the overall experience, safety, and efficiency of the building.
Some responsibilities of the role include but are not limited to:
- Act as the first point of contact for all visitors, employees, contractors and suppliers, ensuring a professional, welcoming experience.
- Always maintain reception and concierge areas to a high presentation standard.
- Manage shared inboxes, responding promptly and professionally.
- Manage meeting room bookings, visitor arrivals, and escorting of visitors and contractors as required.
- Coordinate incoming and outgoing mail, couriers and deliveries.
- Issue, manage and deactivate staff and visitor access cards and keys.
- Arrange local transport for staff and visitors when required.
- Support day-to-day office operations including catering coordination for meetings and internal events.
- Coordinate business and office travel bookings, including liaison with travel providers and resolving booking issues and provide support as required.
- Process invoices and expense documentation through ISS systems (e.g. Coupa, Navision).
- Create and manage purchase orders within delegated limits and in line with ISS finance procedures.
Concierge & Office Coordinator in Melbourne employer: ISS Global
At ISS, we pride ourselves on being an exceptional employer, offering a competitive salary package and extensive career development opportunities within a global organisation. Our supportive and collaborative team culture fosters employee engagement and wellbeing, while our commitment to inclusion and diversity ensures that every individual is valued and respected. Join us in Campbellfield and be part of a respected market leader in facilities management, where your contributions will make a meaningful impact.
