Job no: 541360
Work type: Casual
Location: Melbourne
Categories: Customer Service
ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER
With over 485,000 employees throughout46 countries ISS is a company of belonging.
”Connecting People and Places to Make the World Work Better”.
We are seeking experienced customer service professionals to join our ISS team at ourMelbourne Airportsitein the position of Customer Service Officeremployed on a Casualbasis.
The Customer Service Officer (CSO) is responsible for meeting and greeting passengers, providing general communication, guiding, wayfinding, support to passengers, including those with additional needs across the Melbourne Airport precinct.
The Position:
- You will provide a high level of customer service to traveling passengers
- Assist passengers with queries relating to moving through the airport
- Manage passenger flow at screening point to minimise queuing times
- Strong customer service focus and team player mindset
- Ability to obtain an ASIC (Criminal history clearance)
- Hold a valid drivers' license and have own reliable vehicle
- Flexible in work hours with availability 24/7
- At least 2yrs customer facing experience
- Onsite, free car parking facilities included during shift
- Full professional uniform provided
- Internal opportunities within our global organisation
To apply for this role please click on the 'apply' link and complete the online application.
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.
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Airport Passenger Concierge (Casual) in Melbourne employer: ISS Global
At ISS, we pride ourselves on being an exceptional employer, offering a competitive salary package and extensive career development opportunities within a global organisation. Our supportive and collaborative team culture fosters employee engagement and wellbeing, while our commitment to inclusion and diversity ensures that every individual is valued and respected. Join us in Campbellfield and be part of a respected market leader in facilities management, where your contributions will make a meaningful impact.
