At a Glance
- Tasks: Lead diverse teams and manage remote accommodation village operations.
- Company: Join ISS, a global leader in workplace experience and facility management.
- Benefits: Competitive salary, FIFO lifestyle, flights, accommodation, meals, and career growth.
- Other info: Inclusive workplace committed to diversity and employee wellbeing.
- Why this job: Make a real impact while enjoying work-life balance and leadership opportunities.
- Qualifications: Experience in hospitality or village management with strong leadership skills.
The predicted salary is between 120000 - 150000 $ per year.
Lead Exceptional Teams. Deliver Outstanding Experiences. Build a Career with ISS. Join a Growing National Team in Energy & Resources.
As ISS continues to expand across Australia's Energy & Resources sector, we are seeking experienced and passionate FIFO Village Managers to join our high-performing operations team. If you're a strong people leader with a background in village operations, hospitality, facilities management, mining services, or remote workforce accommodation, this is your opportunity to take your career to the next level with a global industry leader.
Why ISS? At ISS, we connect people and places to make the world work better. Operating in more than 46 countries, ISS is one of the world's leading workplace experience and facility management companies. Our people, known as Placemakers, create safe, productive and welcoming environments for thousands of employees and customers every day.
As our business continues to grow, we're looking for leaders who are passionate about operational excellence, customer service, team engagement, and delivering outstanding results in remote village environments.
The Opportunity:
- As Village Manager, you'll take full responsibility for the successful operation of a remote accommodation village, leading multifunctional teams across:
- Catering & Hospitality Services
- Housekeeping & Cleaning
- Facilities Management
- Administration
- Mine Site Cleaning
- Guest Experience & Client Relationships
This is a hands-on leadership role where you'll drive operational performance, inspire teams, build strong client partnerships, and ensure every resident receives an exceptional experience.
What You’ll Be Doing:
- Leading and managing large, diverse teams across multiple service streams
- Creating a positive, high-performing and safety-focused culture
- Building strong relationships with site clients and stakeholders
- Managing village operations, budgets and workforce planning
- Driving service excellence and continuous improvement initiatives
- Ensuring contract compliance and operational performance targets
- Coaching, mentoring and developing future leaders
- Identifying opportunities to improve guest satisfaction, efficiencies and profitability
What We’re Looking For:
- Previous experience managing mining villages, camps, resorts, hotels, or large-scale hospitality operations (Minimum of 3 years)
- Proven leadership experience managing teams of 50+ employees
- Strong commercial, operational and financial acumen
- Exceptional client relationship and stakeholder management skills
- A passion for hospitality and delivering outstanding customer experiences
- Strong understanding of safety, compliance and risk management
- Excellent communication and people leadership skills
- Unrestricted Australian working rights
Highly Desirable:
- FIFO/Village Management experience
- Standard 11 Food Safety Supervisor Certificate
- Senior First Aid
- RMLV
- Current National Police Clearance
- Ability to pass a Coal Board Medical & Functional Assessment
Join a global organisation with genuine pathways into senior operational leadership.
What's In It For You?
- Competitive Salary Package: Earn between $120,000 - $150,000 plus superannuation, depending on site, roster and qualification
- Lifestyle FIFO Rosters: Enjoy a genuine work-life balance with attractive 9/5, 8/6 and 2/1 roster options
- Flights, Accommodation & Meals Included: All flights, accommodation, and meals are provided while on site
- Leadership Opportunity: Take ownership of large-scale village operations and lead diverse, high-performing teams
- Career Growth with a Global Organisation: Join a company operating in more than 46 countries with clear pathways into senior leadership roles
- Job Security & Stability: Work with an industry-leading organisation supporting major Energy & Resources clients across Australia
- Employee Discounts & Rewards: Access exclusive discounts across retail, travel, health, entertainment, and lifestyle brands
- Training & Professional Development: Benefit from ongoing leadership development, compliance training, and career advancement opportunities
- Make a Real Impact: Lead teams that create exceptional experiences for hundreds of residents living and working in remote communities
- Safety-First Culture: Be part of a business where safety, wellbeing, and people are always the top priority
- Supportive Team Environment: Work alongside passionate professionals in a collaborative, values-driven culture that recognises and rewards success
- Diversity & Inclusion: Join an employer committed to creating an inclusive workplace where everyone is respected and valued
ISS is an inclusive employer and encourages applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, and people from diverse cultural backgrounds.
FIFO Village Managers – Perth, Adelaide & Brisbane employer: ISS Global
At ISS, we pride ourselves on being an exceptional employer, offering a competitive salary package and extensive career development opportunities within a global organisation. Our supportive and collaborative team culture fosters employee engagement and wellbeing, while our commitment to inclusion and diversity ensures that every individual is valued and respected. Join us in Campbellfield and be part of a respected market leader in facilities management, where your contributions will make a meaningful impact.
