At a Glance
- Tasks: Manage reception duties and support site operations in a remote mining village.
- Company: Join ISS, a leader in creating inclusive and diverse workplaces.
- Benefits: Meals, accommodation, uniforms, ongoing training, and wellbeing programs.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Be part of a dynamic team while enjoying a unique FIFO lifestyle.
- Qualifications: Previous receptionist experience and strong communication skills required.
The predicted salary is between 47250 - 57750 $ per year.
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Job no: 541462
Work type: Full time
Location: Bowen Basin, Emerald, Mackay, Rockhampton
Categories: Administration & Office Support, Customer Service
The Opportunity:
ISS is seeking an experienced Receptionist to work Drive-in-Drive-out on a 2&1 roster to our clients remote Mining Village in Central Queensland. Reporting to the Village Manager, you will play a key role in ensuring the smooth day-to-day administrative operations of the site. You will be responsible for coordinating site documentation, supporting personnel, and maintaining efficient systems.
About the Role:
- Answer and direct incoming calls to the appropriate contacts
- Greet and assist guests and clients with professionalism
- Maintain accurate records, reports, and data entry
- Coordinate travel and accommodation bookings for personnel
- Assist with onboarding and mobilisation of employees and contractors
- Support payroll, timesheets, and compliance documentation
- Liaise with internal departments and external stakeholders
- Ensure adherence to company policies and procedures
About You:
To be successful in this role, you will need:
- Previous Administration or Receptionist experience
- Strong written and verbal communication skills
- Strong computer skills with experience across multiple systems
- Ability to prioritise competing tasks in a fast-paced environment
- High attention to detail and strong organisational skills
- FIFO/DIDO or resource sector experience highly regarded
- A current Open & unrestricted Australian Driver’s Licence (No P Plates, interstate, or international licences accepted)
- Your own reliable transport to get to and from Rolleston each swing
- A clear National Police Clearance less than 12 months old
- Full Australian working rights
- Flexibility to work day or night shifts
- Fitness and resilience to pass a QLD Coal Board Medical and Drug & Alcohol Screen
What's on Offer?
- Retention and Referral Reward Program
- Meals, accommodation, uniforms and boots provided
- Ongoing training and career development opportunities
- Access to mental, financial and physical wellbeing programs
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people. We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.
DIDO Receptionist employer: Iss-Facility-Service
Iss-Facility-Service offers a dynamic work environment where employees can thrive on new challenges and see the tangible impact of their efforts. The company promotes a culture of inclusivity and diversity, providing opportunities for professional development through training and access to resources. Employees enjoy benefits such as staff discounts and a supportive workplace that values teamwork and individual contributions.
