6 month contract with the view to extend!
IQ Group is seeking a Superannuation / Insurance claims specialist to work throughout the entire claims lifecycle and engaging with members at a sensitive time
Key Responsibilities Include:
- Understanding of the relevant insurance rules supporting all superannuation insurance scenarios, including death, TPD, Perm Incapacity and Income protection
- Understanding of the relevant industry regulations relating to insurance in superannuation
- Ability to assess and make determinations on Insurance claims
- Ability to handle member / beneficiary phone calls
- Proficient in member communications, both verbal and written
What we're looking for
- Experience managing insurance claims
- Strong critical thinking and problem-solving skills
- Excellent communication and customer service ability
- Proficiency with superannuation administration systems and databases
- A collaborative approach, with the ability to adapt in a fast-paced environment
- Solid understanding of superannuation regulations and industry best practice
What we offer
- At IQ Group, we are committed to providing our employees with a rewarding and fulfilling work experience.
- Flexible work arrangements to support work-life balance
- Opportunities for future career advancement
- A collaborative and supportive team environment
About us
IQ Group is a leading provider of superannuation and investment management services, serving clients across Australia. Our mission is to help our clients achieve their financial goals by delivering innovative and efficient solutions.
Insurance in Super Claims Consultant in Melbourne employer: IQ Group
At IQ Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Melbourne and Sydney locations offer a vibrant environment where employees can thrive, with ample opportunities for professional growth and development in the digital finance sector. We value our team members by providing competitive benefits and a supportive atmosphere that encourages creativity and excellence in client delivery.
