IQ Capital Group is expanding, and we're seekingexperienced, professional Customer Service Agentswho align with our corporate vision and are committed to delivering excellence from day one.
Our Corporate Vision
At IQ Capital Group, our vision is toempower everyday Australiansto take control of theirsuperannuation, personal insurance and wealth creation. For nearly two decades, we have built a reputation for integrity, innovation and outstanding client outcomes. Recognised byThe Adviser MagazineasBest in Customer ServiceandBest in Branding, we continue to grow nationally while maintaining a strong commitment to quality and client care.
About the Role – Customer Service Agent
- Experienced professional communicators with strong engagement skills
- Industry‐leading remuneration including base rate, commissions and KPI incentives
- Structured, supportive environment focused on performance and accountability
- Award‐winning organisation with a strong national presence
- Modern Southport CBD offices close to cafés, transport and green spaces
Why Join IQ Capital Group
For 20 years, IQ Capital Group has delivered consistent growth through a clear mission: to provide Australians with transparent, empowering financial solutions that support long‐term security and wellbeing.
As part of our Customer Service team, you will play a key role in initiating meaningful conversations that support our broader advisory services. You will be joining a positive structure that values professionalism, precision and high‐quality engagement.
What We Provide
- Advanced interaction technology to support efficient workflow
- Clear performance pathways and strong earning potential
- A culture of recognition and team collaboration
- A stable, reputable organisation with ongoing national expansion
What You Bring
- Strong personal drive and professional presentation
- Results‐oriented mindset aligned with corporate goals
- Demonstrated experience in high‐volume outbound engagement
This is a chance to join arespected, high‐growth organisationwith a clear vision and a strong commitment to excellence. If you're an experienced professional ready to contribute to a leading financial services team, we'd love to hear from you.
Customer Service - Call Centre in Gold Coast employer: IQ Capital
IQ Capital Group is an exceptional employer located on the stunning Gold Coast, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement within the finance sector. Our commitment to optimising lead generation and client retention ensures that you will be part of a high-performing team dedicated to driving meaningful results in a regulated environment.
