At a Glance
- Tasks: Provide top-notch customer service and admin support to patients and doctors.
- Company: Join IPN Medical Centres, part of a leading global healthcare company.
- Benefits: Flexible hours, career progression, and a supportive team environment.
- Other info: Work in a dynamic, innovative environment with opportunities for growth.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Customer service skills; medical receptionist experience is a plus but not essential.
The predicted salary is between 19.8 - 24.2 $ per hour.
- Upper Mountains Medical Centre - located in Katoomba
- Casual receptionist
IPN Medical Centres support the Australian community, operating over 140 Practices across the country and providing over 10 million patient consultations each year.
IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.
About the role
IPN's Receptionists provide a high standard of customer service and administration to patients and Doctors. Supportingthe successful running of the centre the role includes:
- Greeting patients, answering telephone calls, patient triage and booking patient appointments
- Document scanning and email management
- Patient billing and payment collection
- Working as part of ateam supporting the Practice Manager
Skills & experience
- Medical receptionist experience (highly regarded but not essential)
- Strong proficiency in, or ability to quickly pick up document scanning processes.
- Ability to developqualityworking relationships and work in a busy team environment
- Exceptional customer service, data entryand communication skills
- Proven multi-tasking, problem solving and time management skills
- Experience using Best Practice or other practice management software (highly desirable but not essential)
- Career-progression opportunities
- Flexible working arrangements
- Experienced teams and a safe environment
We are connected, innovative, passionate and sincere , and our mission is to provide an excellent clinical and operational service.
We encourage an environment where each team member is able to do their best, making a difference to the patients they care for.
We encourage innovation and constantly seek to improve what we do.
We are an equal opportunity employer and welcome diversity in the workplace.
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Medical Receptionist in Katoomba employer: IPN Medical Centres
IPN Medical Centres is an exceptional employer, offering a supportive and flexible team environment that prioritises professional development and career progression for its employees. With over 140 practices across Australia, staff benefit from a strong network of experienced teams, clinical support, and the opportunity to make a meaningful impact on patient care in a dynamic healthcare setting. The culture fosters innovation and inclusivity, ensuring every team member can thrive and contribute to the community.
