Second In Charge (2IC) / Senior Medical Receptionist
Permanent Part Time or Full Time position (30-35 hours per week)
Kenmore General Practice
Friendly and supportive team
Role Responsibilities
In conjunction with the Practice Manager, provide effective management, direction and delivery of quality service to Doctors and patients
Assist with managing patient feedback and complaints
Maintain effective management of receipts, allocations and sending of all patient and centre correspondence
Provide direction and support to team members, maintaining a high level of moral and engagement
Encourage cohesive relationships between the administrative and nursing teams
Assist with rostering and timesheet approvals as required
In the absence of the Practice Manager, maintain operational efficiency within the practice
Assist with reviewing and managing short term and long-term Debtors as required
What we offer
- A welcoming and supportive environment
- Flexible working hours to support work life balance
- Access exclusive employee perks and savings via our employee benefits platform (Flare)
- Fitness Passport with access to more than 1600 facilities across Australia for you and your immediate family members
- Career progression opportunities within IPN and associated Sonic Healthcare entities
- Employee Assistance Program for you and your immediate family members
- Sonic Healthcare corporate health insurance plans
- Sonic Employee Discount (up to 20%) at Artisan Aesthetic Clinics
- Generous service milestone recognition program
About you
Demonstrated experience working in general practice as a receptionist/administrator
Prior experience in Medicare processes and applications is advantageous
Experience using Best Practice Medical Software is preferred
Strong communication and interpersonal skills with the ability to work collaboratively
Exceptional time management skills with sound decision making under pressure
A caring and collaborative approach to patient care
About IPN
IPN is Australia’s largest operator of Medical Centres and forms part of Sonic Clinical Services which is the primary care division of Sonic Healthcare. We work with doctors, nurses and practice staff at over 150 medical centres across Australia, to provide patients with the Best of Health.
We are an equal opportunity employer and committed to creating a diverse and inclusive environment which reflects the community we serve.
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Second In Charge (2IC) / Senior Medical Receptionist in Brisbane employer: IPN Medical Centres
IPN Medical Centres is an exceptional employer, offering a supportive and flexible team environment that prioritises professional development and career progression for its employees. With over 140 practices across Australia, staff benefit from a strong network of experienced teams, clinical support, and the opportunity to make a meaningful impact on patient care in a dynamic healthcare setting. The culture fosters innovation and inclusivity, ensuring every team member can thrive and contribute to the community.
