Working within a small multidisciplinary team, you will engage with staff and customers, decide what improvements matter most, turn needs into project plans, delivery plans and requirements, and guide changes to PBR systems, services, practices, and processes through implementation and adoption.
Responsibilities will be allocated according to skills, experience, capacity and business priorities. You may have a stronger focus on product ownership or project delivery, while working collaboratively across both areas and providing cover when needed to maintain essential services. While the role will not initially have any direct reports, it is expected to recruit and supervise a new change and communications role anticipated to be established soon after appointment.
The work includes:
- Working with customers, staff and subject matter experts to understand needs and identify opportunities to improve systems, services, practices, and processes.
- Prioritising, scoping, planning, and delivering projects and system improvements by balancing customer value, organisational priorities, legislative obligations, risks and available resources.
- Gathering and documenting detailed business and user requirements, expected outcomes and acceptance criteria.
- Planning and coordinating transition and adoption activities to prepare customers and staff for change and support successful implementation.
- Monitoring and reporting on progress, risks, issues and benefits, and collaborating with Product Owners and delivery teams to support consistent experiences across IP Australia’s business systems.
The successful candidate may perform this role from any location within Australia.
Diversity and Inclusion
IP Australia celebrates and champions diversity to ensure we reflect the community we serve, and pride ourselves on our inclusive culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, people of all genders, people with disability, people from culturally and linguistically diverse (CALD) backgrounds, those who identify as LGBTQA+, mature aged employees and carers.
If you require adjustments to the recruitment process, please let us know—we will do our best to support you.
Applications close at 11:59pm AEST 16 November 2026.
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Assistant Director, Project Delivery in Canberra employer: IP Australia
IP Australia is an exceptional employer that champions diversity and inclusion, particularly through its commitment to affirmative measures for Aboriginal and Torres Strait Islander people. With a strong focus on professional growth, flexible work arrangements, and a supportive culture, employees are empowered to thrive in their careers while contributing to the innovation landscape of Australia. The agency's dedication to employee wellbeing, coupled with competitive benefits like generous superannuation contributions and salary packaging options, makes it a rewarding place to work.
