About the role
This role is responsible for coordinating maintenance and fault rectification activities across our remote aviation fuel facilities. You'll manage service requests, schedule maintenance works, support technical enquiries, and work with a national network of service providers to ensure operational reliability and compliance with industry standards.
- Coordinate maintenance activities and fault response across remote aviation fuel facilities, ensuring timely resolution in line with service level agreements.
- Monitor facility performance and work with contractors and technicians to maintain safe, compliant, and reliable operations.
- Manage service records, maintenance documentation, and job tracking within the ERP system.
- Support technical enquiries received via phone, email, and ticketing systems, providing effective coordination and issue resolution.
- Collaborate with operations, engineering, customer support, and external service providers to improve system performance and reliability.
What you'll bring
You’ll be a highly organised coordinator with a strong technical mindset and the ability to manage multiple priorities in a fast‑paced operational environment. You enjoy solving problems, working collaboratively with a range of stakeholders, and delivering outcomes that keep critical infrastructure running smoothly.
- Experience in maintenance coordination, field services, service delivery, or a similar technical support environment.
- Strong organisational skills with the ability to manage competing priorities, maintenance schedules, and contractor engagement.
- Technical understanding of fuel systems, mechanical equipment, pumps, valves, or similar industrial infrastructure is highly regarded.
- Ability to build effective working relationships across operational teams, contractors, and customers while delivering excellent service outcomes.
- Willingness to participate in an after‑hours emergency response roster, with a proactive and safety‑focused approach to work.
Approaching each day through our values of Innovation finding solutions, Our Communities serving people, and Reliability getting results, our team is focused on delivering what really matters to our customers. It’s this mindset that drives us forward. We’re about so much more than fuel. We’re about three key things:
- Right Team: It’s the kind of place where you walk in the door and instantly know you belong
- Right Track: We’re going somewhere, and as we get bigger, so do the opportunities to get stuck in and challenge yourself
- Right Now: There’s no dragging feet or endless committees here. We deliver for Australia every single day
You’ll also be rewarded with a range of benefits, including:
- Grow your expertise and career with access to experienced mentors and ongoing training and development opportunities
- Team member and family discounts on fuel (obviously!)
- Work hard, play hard with our Blue Squad social club – trivia nights, barbecues and plenty of laughs!
- Plus salary sacrificing options, retail and health care discounts, Employee Assistance Program, and much more
We provide an equal employment opportunity for all; we see the value in diversity and celebrate individuality. This looks like respectful conversations and a safe workplace where everyone thrives.
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Maintenance Coordinator in Brisbane employer: IOR
IOR is an exceptional employer that values its employees and fosters a supportive work culture. As a Service and Maintenance Supervisor based in the Port of Brisbane, you'll enjoy access to ongoing training, mentorship, and a vibrant social club, all while contributing to a company that prioritises safety, innovation, and community service. With a commitment to diversity and personal growth, IOR offers a rewarding environment where your contributions truly matter.
