At a Glance
- Tasks: Manage accounts, achieve collection targets, and ensure smooth cash flow.
- Company: Join InvoCare, Australia's leading provider of funeral and pet care services.
- Benefits: Stable job with growth opportunities in a supportive team environment.
- Other info: Modern office in Rhodes with a collaborative culture.
- Why this job: Make a meaningful difference while developing your finance skills.
- Qualifications: 5+ years in collections or accounts receivable with strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
- Rhodes, Sydney NSW | Accounts Receivable & Credit Control
- Full-Time Permanent Position
- Join Australia's Leading Provider of Funeral, Memorial and Pet Care Services
At Invo Care, we're committed to supporting Australian families through life's most meaningful moments.
Our trusted brands help thousands of families every year.
Behind every service experience is a dedicated support team ensuring our operations run smoothly and efficiently.
We're currently seeking an experienced
Collections Officer to join our Finance team in Rhodes and take ownership of a diverse Accounts Receivable portfolio.
About the Role
Reporting to the Invoice to Collect Manager, you'll manage an assigned ledger and play a critical role in maintaining healthy cash flow across our business.
This is a hands-on role that blends collections expertise, stakeholder management, and customer service.
You will
- Manage a portfolio of outstanding accounts and achieve collection targets
- Follow up overdue accounts through proactive communication and payment resolution
- Reconcile customer accounts and allocate incoming payments
- Generate statements and invoices
- Handle customer queries and service tickets
- Work closely with internal stakeholders across multiple business divisions
- Maintain accurate collection records and documentation
- Ensure compliance with company policies and ACCC debt collection guidelines
- Contribute to continuous improvement initiatives within the Accounts Receivable function
About You
We're looking for a confident and professional collections specialist who can balance commercial outcomes with outstanding customer service.
To be successful, you'll bring
- Minimum 5 years' experience in Collections, Credit Control or Accounts Receivable
• Strong understanding of
- Debt collection processes
- Accounts Receivable
- Account reconciliations
- Payment allocation
- Knowledge of ACCC Debt Collection Guidelines
- Strong communication skills and confidence handling sensitive conversations
- Intermediate Microsoft Excel and Outlook skills
- Experience with accounting or ERP systems (Oracle experience highly regarded)
- Excellent attention to detail and ability to manage competing priorities
- A collaborative approach and commitment to delivering exceptional service
Why Join Invo Care?
- Market-leading organisation with a national presence
- Supportive and collaborative team environment
- Modern Rhodes office location
- Opportunities for professional growth and development
- Stable business operating across essential services industries
- Work with a purpose-driven organisation that makes a meaningful difference to Australian families every day
- #J-18808-Ljbffr
Collections Officer in Sydney employer: InvoCare
InvoCare is an exceptional employer that values innovation and collaboration, offering a dynamic work environment for the Fleet Analyst role. With a commitment to employee growth, you will have access to professional development opportunities while working with a large fleet across Australia and New Zealand. The company fosters a culture of teamwork and sustainability, ensuring that your contributions directly impact operational efficiency and business outcomes.
