At a Glance
- Tasks: Supervise operations team delivering park, burial, and cremation services with a hands-on approach.
- Company: InvoCare, a leader in the funeral industry across Australia, New Zealand, and Singapore.
- Benefits: Reward programs, tailored training, networking opportunities, and paid parental leave.
- Other info: Join a diverse and inclusive workplace committed to community service.
- Why this job: Make a meaningful impact by helping families celebrate their loved ones' lives.
- Qualifications: Experience in team leadership, excellent communication skills, and problem-solving abilities.
The predicted salary is between 62100 - 75900 $ per year.
InvoCare is an industry leader within the funeral industry, currently operating over 300 funeral locations, 17 cemeteries and 29 crematoria throughout Australia, New Zealand and Singapore.
About you:
- You are an experienced supervisor with a background in leading teams to deliver operational excellence and customer service.
- You are highly organised and have meticulous attention to detail.
- You may have led teams in either direct customer service delivery industries such as retail or in facilities or construction.
- Demonstrate excellent verbal and written communication skills.
- Have the ability to gather information and maintain data and information integrity.
- Be adept at identifying and resolving issues and problems.
- Have a current unrestricted driver's license.
About the role:
You will report to the Park Manager and be responsible for supervising the operations team in providing park, burial and cremation services to the community. A typical day in this role will involve organising and assisting with the daily workflow for the team completing park maintenance, customer service, gardening and capital works. This is a very hands-on role and you will also be expected to support the teams and contribute to achieving financial targets.
Benefits of joining InvoCare:
- Reward and recognition programs.
- Tailored induction and training programs.
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience.
- Networking opportunities across the business and with peers.
- Birthday and paid parental leave.
- Free access to Employee Assistance Program.
We are a diverse workplace and equal opportunity employer. At InvoCare, we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.
*As part of our recruitment process, applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.
Operations Manager employer: InvoCare
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