Invigorate Ability Pty Ltd – Campbelltown NSW
Invigorate Ability is a disability support provider based in the Illawarra and Macarthur regions, delivering SIL, respite, and individual supports to participants across the region. We're a values-driven team focused on personalised, choice-driven care.
About the Role
We're looking for a Compliance & Quality Officer to join our team on a part-time basis (3 days per week). This role is central to ensuring Invigorate Ability meets NDIS Practice Standards and Code of Conduct requirements, while driving continuous improvement across service delivery, documentation, and internal systems. We'd also be open to growing this role to full-time (5 days per week) gradually over the next 6-12 months as the organisation continues to grow.
Key Responsibilities
NDIS compliance and audit readiness, including internal audits of participant files, incident reports, and progress notes
Incident management, including oversight of reportable incident submissions to the NDIS Commission
Policy and procedure management, including staff compliance, training, and monitoring
Participant file governance, and regular quality assurance spot checks
Complaints handling, and maintenance of the organisational risk register
Systems and process improvement across ShiftCare, iinduct, and other business systems
Regular compliance and quality reporting to leadership
About You
Strong understanding of the NDIS Practice Standards, Code of Conduct, and Restrictive Practices requirements
Experience in a compliance, quality assurance, audit, or risk management role within disability, healthcare, aged care, or community services
Certificate IV in Quality Auditing, Work Health & Safety, Community Services, or an equivalent qualification (highly regarded)
Confident working with ShiftCare, Xero, iinduct, Microsoft Teams, and Google Workspace
High attention to detail and strong organisational skills
Ability to work independently and manage competing priorities
Requirements
Current First Aid and CPR certificate
Working With Children Check
NDIS Worker Screening Check
Recent Police Check
Valid driver's licence and access to a reliable vehicle
Compliance & Quality Officer in Campbelltown employer: Invigorate Ability Pty Ltd
Invigorate Ability is an exceptional employer in the Campbelltown area, offering a supportive and flexible work environment for Disability Support Workers. With a strong focus on employee growth, comprehensive training, and a values-driven culture, staff are empowered to make a meaningful impact in the lives of participants while enjoying competitive rates and a close-knit team atmosphere. Join us to be part of a local organisation that prioritises community, compassion, and professional development.
Contact Details:
Invigorate Ability Pty Ltd Recruitment Team
