At a Glance
- Tasks: Provide Level 1 IT support and assist with technical issues while gaining hands-on experience.
- Company: AGA, a leading provider of employment and training services in Australia.
- Benefits: Paid traineeship, earn while you learn, and complete a formal qualification.
- Other info: Join a supportive team and contribute to meaningful projects in the tech industry.
- Why this job: Kickstart your tech career with practical experience and support in a dynamic environment.
- Qualifications: No prior IT experience needed; just a passion for technology and a willingness to learn.
The predicted salary is between 990 - 1210 $ per month.
AGA is seeking an IT Trainee, hosted with our prominent host emoployer in Thomastown, VIC.
Our client manages critical supply operations for the mining, construction, and manufacturing sectors.
Through this 12-month paid traineeship, you will gain valuable workplace experience, complete a formal qualification, and earn while you learn.
No previous IT experience is needed. We are simply looking for a genuine interest in technology, a positive attitude, and a strong willingness to learn.
As an IT Trainee, you will gain hands‑on experience while supporting the organisation's technology systems. Duties may include:
- Providing Level 1 IT support and assisting users with technical issues.
- Completing password resets and account support requests.
- Building, imaging, and configuring laptops, desktops, and mobile devices.
- Setting up and installing hardware and IT equipment.
- Assisting with the deployment and maintenance of computers, phones, and other devices.
- Working alongside team members to support administration systems and day-to-day IT operations.
This role offers diverse, practical experience across a range of IT functions and serves as an excellent, supported entry point into the technology industry.
We're looking for someone who
- Has a genuine interest in technology and computers.
- Strong customer service and communication skills, developed through retail, hospitality, or other customer‑facing environments, with the confidence to communicate effectively face‑to‑face, over the phone, and via email.
- Has a positive attitude and is eager to learn.
- Is reliable, punctual, and able to work as part of a team.
Applicants must be eligible to undertake a registered apprenticeship or traineeship in Victoria (VIC).
To meet this requirement, you must be an Australian citizen, permanent resident, or hold an eligible visa with full work and study rights.
About Us
With over 40 years’ experience, AGA is one of Australia’s leading providers of employment and training services.
As a Registered Training Organisation (RTO), we support trainees every step of the way with flexible learning, expert trainers, and strong employer partnerships.
AGA are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.
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