Our Service Administrator is responsible for providing first class customer service, building excellent customer relations, promoting a positive environment in the service department and overseeing all clerical duties within the service department.
As a key member of our service team, you will be responsible for:
- Issuing repair orders for all work carried out in the service department
- Processing purchase orders and invoices
- Entering technician service reports onto repair orders on completion of jobs
- Completing warranty registrations for all machinery sold and submit to relevant suppliers
- Tagging warranty parts to comply with warranty procedures
- Obtaining GPS unlock and lock codes for customers
- Assisting service manager to resolve customer complaints relative to service work with a focus on customer satisfaction and retention of all customers
- Maintaining high level customer service at all times, focusing on customer satisfaction and retention of all customers
Competitive above award wages on offer!
Skills & Experience:
Our ideal candidate will have:
- Excellent customer service, communication, organisational and computer skills
- Knowledge of Agricultural based Machinery
- High levels of energy and self-motivation
- Previous experience in a Machinery Dealership - preferable
- The ability to work as part of a successful team
At Intersales we pride ourselves on having a GREAT team and as a result of this, a GREAT workplace!Intersales is dedicated to the ongoing training and development of their employees, which means you can have an expanding, exciting and fulfilling career in the agricultural industry.
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Service Administrator - Griffith employer: Intersales
Intersales is an exceptional employer that fosters a supportive and family-oriented work culture, making it an ideal place for Diesel Mechanics and Ag Service Technicians. With over 50 years of experience, we offer competitive remuneration, ongoing training, and the chance to specialise in your preferred area of mechanics while being part of a community-focused team in Griffith. Our commitment to employee growth and local engagement ensures that you will not only thrive professionally but also feel valued as part of our family.
