At a Glance
- Tasks: Support families and children in a safe, child-focused environment.
- Company: Join a trusted not-for-profit with over 100 years of experience.
- Benefits: Attractive hourly rate, salary packaging, and extra paid leave.
- Other info: Flexible hours, supportive team, and opportunities for professional growth.
- Why this job: Make a real difference in children's lives while gaining valuable experience.
- Qualifications: Degree in social work or related field; experience with families is a plus.
The predicted salary is between 57 - 58 $ per hour.
Established not-for-profit organisation with 100 years of trusted expertise. Winner of the Xref Engage 2025 Best Workplace Awards for 3 consecutive years. Attractive hourly rate, access to salary packaging and the staff rewards program.
ABOUT THE ROLE
We are inviting applications from candidates who value family wellbeing and community impact to join the team in Coolangatta. The Assistant Coordinator, Children's Contact Services position will assist with the delivery and quality management of our Children’s Contact Service (CCS). In this role, you’ll contribute to a service that plays a vital role in the lives of children and families, providing a safe, neutral, and child-focused environment where meaningful connections can flourish. Whether it’s facilitating supervised contact or supporting smooth change-over arrangements, your work will help children maintain and strengthen relationships with family members they may not otherwise see.
Key duties will include but are not limited to:
- With assistance from the Coordinator, support the delivery of the service within expectations of the service delivery schedule, working towards meeting targets and within budget.
- Supporting CCS staff to develop and maintain quality observation, report writing and note taking skills by reading and reviewing notes, observation reports, and providing the necessary training.
- Preparing staff rosters, scheduling appointments for contact visits and change overs.
- Participating in collaborative case management discussions to support the delivery of wrap-around services and integrated support to clients as part of Interrelate's multi-disciplinary team.
- Conducting supervised visits and change overs when required.
- Under the guidance of the Coordinator, responding to formal requests for information from the court and other statutory authorities, including compiling subpoenas.
- Following child protection procedures, completing risk assessment and procedures.
- Supporting the Coordinator to actively promote the service through networking within the community.
Location: Coolangatta. The role may also require travel within the local region to support community visits.
Employment Type: Fixed-term contract until 30 June 2028.
Hours of Work: 45 hours per fortnight. While there is some flexibility in working days, applicants must be available to work on Fridays.
Hourly Rate: in line with a SCHADS Award level 5 position, with an hourly rate of $57.72 (Mon-Fri) plus superannuation.
ROLE REQUIREMENTS
- Bachelor’s degree in social work, psychology, counselling or related discipline.
- Experience working with families and children experiencing separation and family breakdown.
- Demonstrated knowledge and understanding of child development, child protection and family violence.
- Ability to provide culturally appropriate support to meet specific needs of First Nations, LGBTQIA+ and Culturally & Linguistically Diverse families.
- Experience working with families within a case management setting.
- Experienced in report writing, case notes, data collection and data entry experience.
- Awareness of Family Law Court procedures will be highly regarded.
- Existing relationships with the community and local networks will be highly regarded.
- Current First Aid Certificate or the ability to obtain within the first month of employment.
- Access to a car and driver's license is essential.
ABOUT US
Interrelate is a not-for-profit organisation dedicated to supporting healthy human connection. Our vision is a world where healthy relationships are the norm, and our purpose is to support healthy human connection from childhood. With more than 100 years of expertise in relationship support, we deliver responsive, cutting-edge and transformative services across 30+ locations (and online), supporting over 160,000 clients each year.
WHAT WE OFFER
- Salary Sacrificing and Packaging Options (superannuation, loans, credit cards, school fees).
- Employee Assistance Program.
- Employee Awards & Appreciation Programs.
- Additional days of paid leave on top of the standard leave entitlements.
- Training, Mentoring, Supervision and access to Resources.
Closing Date: Tuesday, 27 October 2026.
If you have any questions regarding this position, please email.
Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse, gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage.
All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.
Assistant Coordinator, Children's Contact Service employer: Interrelate
At iRelate Family Law, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our team enjoys the flexibility of hybrid working arrangements, competitive salaries, and unique opportunities for professional growth while making a meaningful impact in the lives of families across Dubbo and Gosford. With a focus on employee wellbeing and additional benefits like birthday leave and access to an Employee Assistance Program, we are dedicated to supporting our staff in their personal and professional journeys.
