Night Auditor in Sydney

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Perfectly positioned on Sydney’s iconic beachfront, InterContinental Sydney Coogee Beach offers 198 elegantly designed rooms and suites, many with uninterrupted Pacific Ocean views, alongside an ocean-facing infinity pool, luxury cabanas, and a vibrant leisure deck.

About the Role

The night auditor carries out the duties of a guest service agent overnight whilst accurately and efficiently completing the auditing and balancing of guest and outlet accounts during the hours of 11pm – 7am.

Your day to day:

• Oversee all hotel operations overnight, working with the Night Manager or Assistant Night Manager in their absence.
• Lead by example by consistently upholding and embodying InterContinental brand standards in all daily operations.
• Ensure guests receive prompt, professional service, personal recognition and a seamless Front & Back of House experience throughout their stay.
• Support and ensure Front Office staff provides guests with prompt service, professional attention and personal recognition.
• Be the first responder - know how to respond to emergency situations promptly and calmly.
• Ensure all credit and financial transactions are handled in a secure manner. Maintain cashiers float, ensuring accurate daily report of all money received, performs the audit balances and prepares all works for audit in an orderly fashion.
• Oversee night audit function and preparation of daily financial reports. Work closely with our finance team to ensure the auditing and reporting process has a high level of detail overnight.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Demonstrates our One Step Ahead Service Behaviours: Create confidence, Encourage success and Make it happen; and is aligned to True Hospitality service skills expectations.
• Champion IHG Rewards Club and ensure team are 100% compliant in their training and delivery of standards.

What we need from you:

• Valid working rights in Australia.
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proven communication skills across phone, email & face to face style interactions.
• Proficient in the use of Microsoft Office and PMS.
• Proactive approach, with strong drive for team results and a track record of achievement.
• Problem solving and organizational abilities.
• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

We are proud to be IHG and we know you will be too.