At a Glance
- Tasks: Welcome guests and manage night audit processes in a luxury hotel setting.
- Company: Join the iconic InterContinental Sydney with stunning views and rich history.
- Benefits: Enjoy complimentary meals, discounted parking, and career growth opportunities.
- Other info: Flexible full-time or part-time roles available with overnight shifts.
- Why this job: Gain hands-on experience in hospitality while creating memorable guest experiences.
- Qualifications: Previous hotel experience and a passion for guest service are essential.
The predicted salary is between 19.8 - 24.2 $ per hour.
Combine guest service with hands-on night audit experience. Permanent FT or PT | Overnight shifts 11pm–7:30am. Close public transport | Discounted staff parking | Complimentary meal on shift.
Positioned in the heart of Circular Quay, InterContinental Sydney offers breathtaking views across Sydney Harbour, including the Sydney Opera House and Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, the hotel features 509 guest rooms including 28 luxury suites, our award-winning Club InterContinental lounge and vibrant restaurants and bars.
We have an opportunity to join our Front Office Team as full-time or part-time Overnight Guest Service Agent. This is a great opportunity to build your luxury hotel experience in a varied overnight role combining genuine guest interaction with hands-on night audit experience at one of Sydney’s most iconic hotels.
Your day to day: Joining our existing overnight team, you’ll work across both guest service and night audit — welcoming late arrivals, assisting our in-house guests, completing overnight audit processes and helping ensure the hotel runs seamlessly through the night. This isn’t purely a back-office night audit role. Guest interaction is a big part of what you’ll do. Whether you’re welcoming a guest at check-in, responding to a request, assisting over the phone or ensuring our daily transactions are accurate, you’ll play an important role in creating a warm and memorable experience. It’s a busy and varied role offering broad exposure to Front Office and overnight hotel operations, so you’ll need to be equally comfortable connecting with guests and working accurately behind the scenes.
What we need from you:
- Previous hotel or Front Office experience essential
- Availability to work overnight shifts from 11:00pm to 7:00 am
- A genuine passion for creating warm and memorable guest experiences
- Confidence communicating with guests face-to-face and over the phone
- Strong attention to detail and accuracy
- A polished and professional approach suited to a luxury hotel environment
- Full Australian working rights
What you’ll enjoy: We want our colleagues to enjoy the journey just as much as our guests do. You’ll have access to a range of benefits throughout your IHG career, including:
- Complimentary meal while on shift
- Laundered uniform provided
- Discounted colleague parking
- Paid birthday leave
- Paid parental leave
- IHG colleague discounts across hotel accommodation and food and beverage
- Access to discounts across a wide range of retailers and brands
- Opportunities to learn, develop and grow your career within IHG
We’re proud to be InterContinental Sydney and proud to be part of IHG.
Night Auditor in Sydney employer: InterContinental Hotels & Resorts
InterContinental Melbourne The Rialto is an exceptional employer, offering a vibrant work culture that values creativity and excellence in the culinary arts. As a Senior Sous Chef, you'll have the opportunity to lead a talented team in a luxury hotel environment, with access to ongoing professional development and career growth. Located in the heart of Melbourne, you’ll enjoy a dynamic atmosphere that fosters innovation while ensuring a commitment to quality and guest satisfaction.
Contact Details:
InterContinental Hotels & Resorts Recruitment Team
