F&B Supervisor | Full Time | Petit Crenn Melbourne
Be part of an incredible team in the renowned Three-Michelin starred chef Dominique Crenn's flagship cafe & wine bar in Australia!
Petit Crenn Melbourne is a 40 seat neighbourhood café and wine bar shaped by the soul of France and the energy of Australia. Classic dishes, prepared à la minute, meet thoughtful wines and cocktails, all guided by seasonality and restraint. Beautifully designed and welcoming guests, centrally located in the historic InterContinental Melbourne the Rialto.
Your day to day
Reporting to the Restaurant manager, you will lead and support the F&B team during breakfast service to deliver an exceptional guest experience (from Tuesday to Saturday)
Ensure service standards, food quality, and presentation consistently meet brand standards
Conduct team briefings, allocate duties, and provide on-shift coaching and support
Monitor guest satisfaction and promptly resolve feedback and service recovery opportunities
Assist with onboarding, training, and development of Food & Beverage colleagues
Drive sales through menu knowledge, upselling, and promotional activities
Maintain high standards of cleanliness, grooming, and workplace presentation
Support rostering, labour management, and departmental productivity goals
Monitor stock levels, ordering, stock rotation, and inventory control procedures
Ensure compliance with food safety, service of alcohol and workplace health and safety requirements
Work collaboratively with kitchen and hotel teams to deliver seamless service
Assist the Restaurant Manager with achieving departmental revenue and performance targets
Complete administrative and operational tasks as required
What we need from you
Valid and unrestricted work rights in Australia
Able to independently manage breakfast shifts in a busy cafe style operation.
2 years previous experience in a Food & Beverage supervisory or leadership role with a high-end specialty restaurant, wine bar, cafe or hotel.
A passion for delivering exceptional guest experiences and leading teams
A true love of good food with ability to inspire passion, enthusiasm and positivity in the team to drive an engaged, winning culture.
Excellent verbal and written communication skills and the ability to engage well with both the team and guests.
Demonstrated ability to motivate, coach, and develop team members
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment
Sound knowledge of food and beverage service standards and operations
Experience handling guest concerns and resolving issues effectively
A high level of attention to detail and commitment to quality
A valid Victorian Responsible Service of Alcohol (RSA) certification
Flexibility to work a rotating roster, including evenings, weekends, and public holidays
Understanding and demonstrated adherence to Australian food standards
What we offer
Enhanced parental leave program
Proactive paid wellness and mental health days
Some of the best colleague discounts across IHG Hotels for accommodation and food and beverage
Perkbox platform access which offers discounts for all your favourite brands and retailers
Ongoing learning and development opportunities to support your career growth within IHG
Transfer of entitlements as you move and grow within the IHG family
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program.
We give every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
The company is an equal opportunity employer
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F&B Supervisor | Full Time | Petit Crenn Melbourne employer: InterContinental Hotels & Resorts
InterContinental Melbourne The Rialto is an exceptional employer, offering a vibrant work culture that values creativity and excellence in the culinary arts. As a Senior Sous Chef, you'll have the opportunity to lead a talented team in a luxury hotel environment, with access to ongoing professional development and career growth. Located in the heart of Melbourne, you’ll enjoy a dynamic atmosphere that fosters innovation while ensuring a commitment to quality and guest satisfaction.
Contact Details:
InterContinental Hotels & Resorts Recruitment Team
