A luxury hotel brand in Melbourne seeks a Guest Service Agent to provide exceptional service during guest check-in and check-out. In this role, you'll manage reservations, address guest inquiries, and uphold brand standards while creating welcoming experiences. Candidates should have excellent communication skills, problem-solving abilities, and ideally, one year in a similar position. A high school diploma is required, with additional qualifications being a bonus. This position involves working various shifts, including nights and weekends.
Luxury Guest Experience Concierge - Part Time in Melbourne employer: InterContinental Hotels Group
At IHG Hotels & Resorts, we offer an exceptional work environment at the stunning InterContinental Hayman Island, where you can lead a passionate team in delivering unforgettable marine experiences. Our commitment to employee growth is evident through extensive career development opportunities and a vibrant work culture that promotes inclusivity and well-being, complemented by world-class staff facilities and recreational activities. Join us in creating incredible memories while enjoying the unique advantages of living and working in one of Australia's most breathtaking locations.
Contact Details:
InterContinental Hotels Group Recruitment Team