At a Glance
- Tasks: Lead and support food and beverage operations, ensuring exceptional guest experiences.
- Company: Join voco Gold Coast, a leading hotel with a unique and welcoming atmosphere.
- Benefits: Competitive salary, career development, hotel discounts, and complimentary meals.
- Other info: Flexible shifts and a supportive team culture await you!
- Why this job: Be part of a dynamic team creating memorable moments for guests in a vibrant environment.
- Qualifications: Previous hospitality management experience and strong leadership skills required.
The predicted salary is between 54000 - 66000 $ per year.
Food & Beverage Duty Manager
Are you a passionate hospitality leader who thrives in a fast-paced environment and loves delivering memorable guest experiences?
Join the team at voco Gold Coast as our next Food & Beverage Duty Manager and play a key role in leading our restaurant, bar, conferencing and events operations.
As a Food & Beverage Duty Manager, you'll work closely with our Food & Beverage leadership team to deliver exceptional service, drive team engagement, and ensure smooth daily operations across multiple outlets.
This is a hands-on leadership role, ideal for someone who enjoys leading from the front and creating memorable moments for our guests.
About the Role
This is a full-time salaried position working a rotating roster across breakfast, mid and dinner shifts, including weekends and public holidays as required.
Key Responsibilities
- Lead and support Food & Beverage operations across restaurant, bar, room service, conferences and events.
- Ensure a consistently high level of guest service and satisfaction.
- Motivate, coach and develop team members to achieve operational excellence.
- Manage daily service periods and maintain smooth venue operations.
- Monitor labour costs, productivity and service standards.
- Assist with training, onboarding and performance development.
- Ensure compliance with food safety, hygiene and WHS requirements.
- Resolve guest concerns professionally and efficiently.
- Work collaboratively with other hotel departments to enhance the guest experience.
About You
- Previous supervisory or management experience within hospitality, food and beverage, hotels or restaurants.
- Strong leadership and communication skills.
- Ability to remain calm and professional in a busy environment.
- A hands-on approach with a passion for customer service.
- Experience with POS systems and hotel operations is highly regarded.
- Flexible availability to work rotating shifts, including weekends and public holidays.
- Current Responsible Service of Alcohol (RSA) certification.
What We Offer
- Competitive salary package.
- Opportunities for career development within IHG Hotels & Resorts.
- Employee benefits and hotel discounts worldwide.
- Complimentary staff meals while on duty.
- A supportive and inclusive team culture.
- The opportunity to work in one of the Gold Coast's leading hotels.
Why voco Gold Coast?
At voco, we are proudly different.
We create thoughtful experiences with a personal touch, combining professionalism with a relaxed and welcoming atmosphere.
If you're ready to take the next step in your hospitality career and join a team that celebrates individuality and excellence, we'd love to hear from you.
Food and Beverage Duty Manager in Gold Coast employer: InterContinental Hotels Group
At IHG Hotels & Resorts, we offer an exceptional work environment at the stunning InterContinental Hayman Island, where you can lead a passionate team in delivering unforgettable marine experiences. Our commitment to employee growth is evident through extensive career development opportunities and a vibrant work culture that promotes inclusivity and well-being, complemented by world-class staff facilities and recreational activities. Join us in creating incredible memories while enjoying the unique advantages of living and working in one of Australia's most breathtaking locations.
Contact Details:
InterContinental Hotels Group Recruitment Team
