F&B Supervisor

Inter Continental Melbourne The Rialto , we’re not just a hotel, we’re an icon of luxury and a beacon of sophistication in the heart of Melbourne.

As part of the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the

Inter Continental® brand, inspired by decades of international know-how and rich local insights.

If you’re passionate about hospitality, leadership, and creating exceptional guest experiences, we’d love to welcome you to our Food & Beverage team.

This is an exciting opportunity to lead our restaurant, bar, and in-room dining operations while developing your career within a luxury hotel environment.

• Your day to day
• Lead and support the Food & Beverage team to deliver exceptional guest experiences across all outlets
• Supervise daily operations of the restaurant, bar, in-room dining, and events service areas
• Ensure service standards, food quality, and presentation consistently meet Inter Continental brand expectations
• Conduct team briefings, allocate duties, and provide on-shift coaching and support
• Monitor guest satisfaction and promptly resolve feedback and service recovery opportunities
• Assist with onboarding, training, and development of Food & Beverage colleagues
• Drive sales through menu knowledge, upselling, and promotional activities
• Maintain high standards of cleanliness, grooming, and workplace presentation
• Support rostering, labour management, and departmental productivity goals
• Monitor stock levels, ordering, stock rotation, and inventory control procedures
• Ensure compliance with food safety, liquor licensing, and workplace health and safety requirements
• Work collaboratively with kitchen and hotel teams to deliver seamless service
• Assist the Restaurant Manager with achieving departmental revenue and performance targets
• Complete administrative and operational tasks required to support the department's success
• What we need from you
• Previous experience in a Food & Beverage supervisory or leadership role within a hotel, restaurant, or hospitality environment
• A passion for delivering exceptional guest experiences and leading teams
• Strong communication and interpersonal skills with a positive and professional approach
• Demonstrated ability to motivate, coach, and develop team members
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment
• Sound knowledge of food and beverage service standards and operations
• Experience handling guest concerns and resolving issues effectively
• A high level of attention to detail and commitment to quality
• Victorian Responsible Service of Alcohol (RSA) certification
• Flexibility to work a rotating roster, including evenings, weekends, and public holidays
• You must meet the legal requirements to live and work in Australia

What we offer

• Paid Birthday Leave
• Enhanced parental leave program
• Proactive paid wellness and mental health days
• Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
• An immense colleague discounts platform for all your favourite brands and retailers
• Ongoing learning and development opportunities to support your career growth within IHG
• Transfer of entitlements as you move and grow within the IHG family
• We are proud to be
• Inter Continental Melbourne The Rialto and proud to be

IHG , and we know you will be too.

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