Fin is seeking a Senior Customer Success Manager to partner with our largest and most complex customers, driving adoption and measurable outcomes for our AI Agent Fin across service, sales and ecommerce. You will guide AI transformations with C-suite and support teams, from scoping to measurable adoption and automation.
This role shapes how the world's leading companies deploy AI to transform support operations, aligning with business goals and driving strategic outcomes.
Senior AI Customer Success Strategist employer: Intercom
Intercom is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to leverage cutting-edge AI tools to enhance customer support. With a strong emphasis on continuous learning and professional development, team members have ample opportunities for growth while working in a flexible hybrid environment that promotes work-life balance. Joining Intercom means being part of a forward-thinking company that values your contributions and prioritises customer outcomes.
