Interactive Pty Ltd is seeking an experienced Manager, Service Management to lead governance, delivery and continual improvement of Incident, Request, Problem, Configuration and Change Management, including accountability for the managed Service Desk. You will build capable teams, elevate customer outcomes and promote automation, AI adoption and collaboration across Interactive.
The role focuses on driving a continuous service improvement roadmap, sustaining service levels and delivering a
Senior Service Management Leader - Incident, Change & AI in Sydney employer: Interactive Pty Ltd
At Interactive, we pride ourselves on being a dynamic employer that champions innovation and employee growth. Our collaborative work culture fosters strong relationships and offers hybrid work flexibility, alongside unique perks like barista-made coffee and extensive partner discounts. Join us in redefining customer success in Financial Services while enjoying a supportive environment that prioritises your professional development.
