Interactive Pty Ltd is seeking a Service Centre Analyst in Melbourne to be the single point of contact for incidents and service requests. You will investigate issues, perform troubleshooting, and aim for first contact resolution while delivering excellent customer service from our Port Melbourne office.
You will contribute to ITSM improvements, design better user experiences, help create new Service Catalog items, and identify opportunities to automate processes and streamline workflows to
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Incident & ITSM Specialist — Service Desk Pro in Melbourne employer: Interactive Pty Ltd
At Interactive, we pride ourselves on being a dynamic employer that champions innovation and employee growth. Our collaborative work culture fosters strong relationships and offers hybrid work flexibility, alongside unique perks like barista-made coffee and extensive partner discounts. Join us in redefining customer success in Financial Services while enjoying a supportive environment that prioritises your professional development.
