At a Glance
- Tasks: Assist clients with travel planning and provide top-notch support throughout their journey.
- Company: Join HBTravels Agency, known for personalised service and a positive team vibe.
- Benefits: Enjoy remote work flexibility, travel perks, and exclusive industry discounts.
- Other info: Receive ongoing training and support to thrive as a travel professional.
- Why this job: Make a difference in travellers' experiences while growing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for travel are essential.
The predicted salary is between 31500 - 38500 $ per year.
Travel Support Specialist
We are seeking a Travel Support Specialist to assist clients throughout their travel planning and booking experience.
In this role, you will provide guidance, answer questions, manage updates, and ensure travelers receive reliable and attentive support from the moment they inquire to the moment they return home.
At HBTravels Agency USA, we pride ourselves on delivering personalized, high-quality service to travelers nationwide.
Key Responsibilities
- Respond to client inquiries by email, phone, and messaging platforms in a timely, professional manner.
- Assist clients with travel planning, booking modifications, cancellations, and special requests.
- Provide accurate information regarding destinations, travel requirements, and agency processes.
- Maintain organized client records to support smooth communication and planning.
- Follow up before and after travel to confirm details and collect feedback.
- Address client concerns with empathy, patience, and effective problem‐solving.
Benefits
- Fully remote flexibility – work from anywhere on a schedule that fits your lifestyle.
- Travel perks and access to exclusive industry discounts.
- Training and ongoing support to help you grow as a travel professional.
- A collaborative and positive team environment committed to exceptional traveler support.
Technical Account Manager in Rockhampton employer: Intelerad Ltd
At HBTravels Agency USA, we are dedicated to creating a supportive and dynamic work environment for our Travel Support Specialists. With fully remote flexibility, travel perks, and a strong emphasis on professional growth through training and collaboration, we ensure that our employees feel valued and empowered to provide exceptional service to our clients. Join us in making travel planning a seamless and enjoyable experience for everyone.
