Dental Assistant/Reception in Katoomba

Integrated Dental Health is seeking a Dental Assistant/Reception to join our team on a permanent casual basis. This is a versatile role based in Katoomba, NSW, where you will provide essential support to our dental practice by working flexibly across both clinical and administrative functions. You will be a key member of our team, contributing to the smooth operation of our practice and helping to deliver exceptional patient care and experience.

What you'll be doing:

• Assisting dentists during clinical procedures and treatments, including instrument passing and patient positioning.
• Maintaining a clean and sterile surgical environment, including instrument sterilisation and infection control protocols.
• Recording patient treatment information and updating patient records accurately.
• Greeting patients and welcoming them into the practice with professionalism and warmth.
• Managing reception duties, including scheduling appointments and handling phone enquiries.
• Processing patient payments and managing billing procedures.
• Providing patients with pre and post-treatment advice and instructions.
• Stocking and ordering dental supplies and materials as required.
• Supporting the dentist and wider team to ensure a smooth, organised clinical environment.

What we're looking for:

• Previous experience as a dental assistant or in a dental reception role is preferred but not essential.
• Excellent communication skills and the ability to interact professionally with patients and team members.
• Strong organisational and time management abilities.
• Attention to detail and a commitment to maintaining high standards of infection control and sterilisation procedures.
• Computer literacy and familiarity with dental practice management software (or ability to learn quickly).
• A genuine passion for providing quality patient care and support.
• Flexibility and reliability, with the ability to work in a casual capacity.
• Current immunisations or willingness to obtain them as per dental practice requirements.
• Desirable: certification in dental assisting or reception, or relevant hospitality or customer service experience.

What we offer:

At Integrated Dental Health, we value our team and offer a supportive, collaborative working environment. As a casual team member, you will enjoy flexibility in your schedule whilst gaining valuable experience in a professional dental setting. We are committed to supporting the development of our staff and welcome questions about career progression opportunities. We foster a workplace culture where your contributions are recognised and appreciated, and where you can build meaningful relationships with both patients and colleagues.

About us:

Integrated Dental Health is a dedicated dental practice committed to providing high-quality, compassionate care to our patients in the Blue Mountains community. We believe in a holistic approach to oral health, creating a welcoming environment where patients feel valued and cared for. Our team is passionate about delivering exceptional clinical outcomes and building long-term relationships with our patients. We are an inclusive employer dedicated to fostering a positive workplace culture where all team members can thrive.