Disability Support Worker – High Intensity and Dementia Supports in Cleveland

At Integrate Disability Solutions, we provide high-quality, person-centred disability support across the Redlands and surrounding areas, with a strong focus on Supported Independent Living (SIL), complex care, high-intensity supports, behaviour support implementation, and capacity building.

We are not a volume-based provider. We are a values-led, quality-driven team that believes disability support work should be skilled, intentional, and genuinely life-changing.

If you’re the kind of support worker who understands that great support is about building trust, promoting independence, following through, and doing the small things well — we’d love to hear from you.

About the Role

We are currently seeking reliable, capable and compassionate Disability Support Workers for day and sleepover support for participants with dementia, and participants who require high intensity care. This role involves supporting NDIS participants with a range of support needs, including:

• Personal care and activities of daily living (showering, dressing, grooming, meal preparation, domestic tasks)
• Capacity building and skill development
• Social, emotional and behavioural support
• Implementation of behaviour support strategies and regulated restrictive practices (where applicable and appropriately trained)
• Support within Supported Independent Living (SIL) environments
• Accurate documentation, including progress notes, incident reporting, and communication records
• Working collaboratively with Team Leaders, Service Managers, allied health professionals, families and other stakeholders

This is not just a “turn up and supervise” role. We are looking for support workers who can provide safe, consistent, respectful support while actively encouraging participants to build confidence, independence and meaningful routines. Due to the nature of the supports provided, this role requires a high level of professional reliability, sound judgement, and confidence working within structured support frameworks.

Who We’re Looking For

This role will suit someone who:

• Is genuinely passionate about working in the disability sector
• Wants to build a long-term career in support work, ideally as their primary employment
• Is dependable, emotionally mature and able to remain calm under pressure
• Understands the importance of boundaries, consistency, documentation and professional accountability
• Can work both independently and as part of a broader team
• Has strong communication skills and can build positive rapport with participants, families and colleagues
• Is open to feedback, learning and ongoing development

This role is best suited to applicants seeking ongoing, consistent work with participants who require complex and high intensity support.

Essential Requirements

To be considered for this role, you will need:

• Current NDIS Worker Screening Clearance (Yellow Card)
• Current Blue Card / Working with Children Check
• Current First Aid & CPR
• Current Australian Driver Licence (without restrictions preferred)
• Access to a reliable, roadworthy and comprehensively insured vehicle
• Ability to travel across the Redlands, Brisbane and surrounding areas
• Willingness to work across a 24/7 rotating roster, including sleepover shifts
• Completion of NDIS training modules (or willingness to obtain)
• Strong written English and confidence completing digital documentation

Desirable (But Not Essential)

Certificate III or higher in Individual Support, Disability, Community Services or a related field

• Previous experience in disability, aged care, mental health or community services, including:
• Previous experience working with participants with dementia
• Previous experience working with participants who require high intensity care
• Experience working under behaviour support frameworks and regulated environments
• Medication administration training / experience

If you don’t tick every box but believe you’d be a strong fit, we still encourage you to apply.

Why Work With Integrate?

At Integrate, we know frontline staff are the heart of what we do. When you join our team, you can expect:

• Competitive pay rates
• Ongoing training, coaching and professional development
• A supportive leadership team who genuinely understand frontline work
• A strong focus on quality over quantity
• Opportunities for internal growth and progression
• Exposure to complex and meaningful work that builds your skills
• A team culture grounded in our values of: Compassion, Integrity, Growth
• Staff perks including recognition initiatives, sponsored training opportunities, development pathways for high performers

While this role is offered on a casual basis initially, there may be opportunities for ongoing or permanent positions for the right candidates.

About You

We care about more than tickets and certificates. We want to know:

• Who you are
• Why this work matters to you
• What kind of support worker you want to be
• What you value in a workplace
• How you align with Compassion, Integrity and Growth

We welcome applications from candidates who may not meet every criterion, but who can demonstrate strong values alignment, reliability, and a genuine commitment to high-quality support work.