Be the First Smile Our Patients See!
Are you passionate about providing exceptional customer service in a fast‐paced medical environment, working with the best radiologists in Australia, alongside a team who are crazy good at what they do? Darling Downs Radiology (DDR) is looking for a motivated permanent Medical Receptionist to join our supportive and high‐performing team in Toowoomba.
About The Role
You'll be the face of our clinic – welcoming patients, managing appointments, handling billing, and helping keep our day running smoothly. This is a permanent role covering shifts from Monday–Friday, with full training provided to set you up for success.
Key Responsibilities
- Greet and register patients, ensuring smooth check‐ins
- Answer phones, respond to enquiries, and book appointments
- Confirm patient preparation for imaging procedures
- Quote fees and explain Medicare rebates
- Process private, Medicare, DVA, and third‐party claims
- Help maximise clinic efficiencies and provide exceptional patient care
Culture, Well‐being & Benefits
- No weekends
- 4‐week induction & training program
- Competitive hourly rates reflective of the fast‐paced medical imaging sector
- Fitness Passport – access to 1,000+ fitness locations
- Staff discounts on retail, wellbeing, and financial products
- Uniforms provided
- Employee Assistance Program (EAP) and wellbeing support
- Ongoing training and career development opportunities
- Be part of a company that values diversity, inclusion, and patient care
About You
- Experience in a customer service or administration role
- Good time management, communication, and computer skills
- A patient‐first attitude and positive, team‐oriented mindset
- Ability to thrive in a fast‐paced, detail‐focused environment
- Willingness to learn medical imaging systems (training provided)
About Us
Darling Downs Radiology (DDR) is a proud part of South Coast Radiology (SCR) and the Integral Diagnostics (IDX) network – Australia's leading provider of diagnostic imaging services. Located just a short walk from Toowoomba's city centre, DDR offers a wide range of services including MRI, CT, Ultrasound, Mammography, and Nuclear Medicine.
Join Our Team!
Ready to be part of a positive team that makes a real difference every day?
Simply submit your resume and a cover letter by selecting APPLY.
Any questions? Please contact Talent Acquisition Specialist Aaron Piscopo on 0499 973 913.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
Medical Receptionist in Toowoomba employer: Integral Diagnostics (IDX)
Apex Radiology is an exceptional employer, offering a supportive and collaborative work environment in Forrestfield, where you can thrive as a Sonographer. With access to modern equipment, experienced professionals, and a strong focus on employee development through our Centre of Excellence, you will enjoy competitive remuneration, flexible working options, and genuine career progression opportunities while maintaining a great work-life balance close to home.
Contact Details:
Integral Diagnostics (IDX) Recruitment Team
